Head of Support Services at DRC, Nairobi, Kenya

Deadline: 21 April 2023

Danish Refugee Council (DRC) is currently seeking applications from eligible applicants for the post of Head of Support Services in Nairobi, Kenya. The duration of this post is 2 years.

DRC fulfills its mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities in the conflict areas of the world.

Key Jobs Responsibilities

The Head of Support Services will perform the following functions:

• Operational Management
  • Support the Country Director and the Senior Management Team in liaising with donors and authorities, especially as relates to issues of compliance, registration, and audit.
  • Oversee the operational support units for the country by providing strategic leadership and technical support to the areas under his/her supervision.
  • Supervision, audits and controlling and implementation of corrective actions related to DRC’s operational standards within support areas.
  • Ensure that DRC retains and continually develops its operational capacity to provide rapid emergency response in particular within its procurement and transport systems.
• Budget Management
  • Ensure that the Country Master Budget is updated on a regular basis and is used to adequately prepare project proposals or cost cutting measures.
  • Develop country office support services budget including staff costs for all donor project proposals and track spending on regular basis to ensure budget is used according to plan.

Eligibility Criteria

Applicants must have:

• Degree and or Master’s Degree/ advanced professional qualification in Economics, Finance, Business Administration, Social Sciences or International Development
• At least 7 years of experience in a relevant field and possess strong skills motivating people through change.
• At least 4 years’ experience with people management.
• At least 4 years experience in a similar role in an international NGO.
• Proven leadership skills and a competence in people management.
• Proven operational management experience and capability, including in conflict areas.
• Proven significant financial, information and systems management experience.
• Significant experience in procurement and tender processes.
• Understanding and experience of institutional fundraising.
• Understanding of the countries in which DRC operates and sensitive to the cultural context.
• Experience working in an ERP system, including supply chain, finance and HR systems.
• Full professional proficiency in English

How to Apply

Applicants must send a cover letter and an updated CV (no longer than four pages) in English through online process.

For more information, visit DRC.