What was you biggest “sir this is a Wendy’s” moment?

Costumer came to the dealership and wanted to see the Ford Fabia he saw on our website. We told him that the car is called Skoda Fabia but he didn’t want a Skoda Fabia, he wanted to see the FORD Fabia. We tried to explain to him that a Ford Fabia doesn’t exist but he just got angrier cause we lied on our website and he drove over an hour to see the Ford Fabia