What big company do you actually like in terms of their services and their cooperativeness?

The Games-workshop, they sell stupid overpriced models but their customer service is excellent.

I had bought a tank and a can of spray paint from them. They spray was defective and it made a mess of the tank, I emailed them asking for a replacement can and stripped the model myself ready for repainting. The next day a package arrived with a new can and a replacement model. No questions asked