Standard Bank Junior Solution SME Jobs in South Africa
Job Description
To gather customer insights, conduct analysis and monitoring of outcomes, as input into the Client Journey. Provide input into MVP (minimum viable product) options i.e. assessments (based on desirability, viability and feasibility) and recommendations.
Determine where to source appropriate data in response to specific client problems in order
to conduct as-is assessments and relevant data interpretations. Provide input into the end-to-end target state client journey (conceptual and detailed view) informed by the client’s emotional journey, illumination of client’s pain points, and new capabilities from where the client’s need begins, based on appropriate data extractions and research.
Determine what to focus on based on client journey objective, data and timelines in order to
provide meaningful opportunities for exploration.Identify appropriate opportunities that warrant further analysis.
Due to tight livery times within Client journeys the jobholder need to provide the right level of detail up front and cannot delay the further development of MVPs. Translate customer needs into workable parts of a journey template in conjunction with
various stakeholders.
Qualifications
Experience Required
Behavioral Competencies:
Technical Competencies:
How to Apply
For more information and job application details, see; Standard Bank Junior Solution SME Jobs in South Africa
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