IRES Customer Success Executive Jobs in Kenya
Job Summary
We seek to recruit an aggressive, confident, fluent, mature and creative Sales Executive who will contribute to generating sales for the company by closing sales/deals over the phone, email and maintain good customer relationships.
Key responsibilities:
Identify sales prospects and opportunities, produce leads and book appointments with the emphasis on high quality leads.
Offer solutions based on clients’ needs and capabilities.
Developing creative pitches and propositions and follow up with existing clients
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Following up on new leads and referrals to conversion.
Building the sectors/Industry database in liaison.
Spending almost 80% of the workday communicating with potential clients.
Handling customer grievances to preserve the company’s reputation.
Participating in industry events such as seminars, trade shows, and exhibitions.
Other duties as assigned
Qualifications and Experience
Should have at least a Degree in Sales and Marketing or any other relevant field/course
At least 2 to 3 years’ sales experience in any fast-paced company.
Relevant experience on Account Management
Eloquent and customer-oriented
Masterly of English with Clear Communication Skills
Great interpersonal, communication and presentation skills
Advanced skills in MS Office, PowerPoint, and Excel
Cool-tempered with perseverance and ability to handle rejection
Experience in selling training programs and seminars/events
High level understanding of computer technology
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Outstanding negotiation skills with the ability to resolve issues and address complaints.
How to Apply
Your application should be sent to [email protected] to us in PDF Format ONLY. Quote the JOB TITLE on the subject of your email.
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