VillageReach HCBP Technical Lead Jobs in Kenya
Summary
Under the direct supervision of the Health Center By Phone (HCBP) Senior Manager, the HCBP Technical Lead will be responsible for leading and guiding the design, development and implementation of the HCBP solution across multiple geographies while ensuring that the solution roadmap is aligned to both Ministry of Health (MOH) and VillageReach’s strategic goals.
VillageReach has an established staff presence in the following countries: Democratic Republic of Congo, Kenya, Tanzania, Malawi, Mozambique, Nigeria, South Africa, The United States or Cote d’Ivoire.
Description
The Technical Lead will be responsible for the following duties:
HCBP Solution Design, Development and Implementation Management
Provide overall management, coordination and support for HCBP development and implementation activities in collaboration with internal teams, technology partners and other key stakeholders.
Work with internal teams and external stakeholders to analyze health sector needs and align solution roadmap to strategic goals.
Translate functional requirements into detailed technical requirements and ensure they are clearly understood by development teams.
Identify the resources (people, technology, etc.), teams and strategic partners needed to transform concepts into solutions.
Lead the development of Standard Operating Procedures (SOPs), job descriptions of required technical staff and other relevant documentation needed to guide the implementation of the solution.
Actively identify and mitigate roadblocks impacting completion of solution development timelines.
Provide strategic input to the Director and Team Lead, Digital Solutions and HCBP Product Manager on HCBP transition and replication.
Liaise with Digital Solution Managers at Global Technical Team (GTT) and in-country levels to coordinate and support the implementation of the HCBP in targeted countries.
HCBP Replication and Transition Coordination
Guide the HCBP Technical Advisors (TAs) seconded to MOHs to ensure relevant toolkits and checklists are completed and utilized by the MOH.
Coordinate and guide the HCBP MOH TAs to ensure all transition related activities are carried out when needed, including the transitioning of human resources, identification and training of relevant MOH ICT, Quality Assurance, Monitoring and Evaluation, and general solutions focal points at the MOH, and embedding HCBP within the government budgets.
Contribute to the development and implementation of ongoing training programs for health center staff involved in the project.
Support the development and implementation of capacity building plans for MOH on HCBP operations and backstopping the technical aspects of the hotline.
Support proposal development for HCBP both in-country and for replication as needed.
HCBP Project Management
Develop and Implement project timelines and deliverables.
Manage project work plans and conduct quarterly reviews on the progress of deliverables.
Prepare monthly update reports for submission to the GTT Leads and Senior Management.
Contribute to writing monthly donor report updates, review of M&E data, and other reports as needed.
Contribute to monthly budget projections and monitor the budget to ensure all activities are carried out within funding available.
Monitor donor proposal requirements and adjust the work plan and refine program activities as needed to achieve deliverables.
HCBP Data Management & Monitoring and Evaluation
Liaise with VillageReach’s GTTs to develop strategies for robust M&E and advancing Data Demand for Information Use (DDIU) by governments in collaboration with implementing partners.
Work closely with relevant GTT Leads to monitor monthly, quarterly, and annual project performance, technical project indicators, and progress against plans.
Provide technical support in the development of relevant study protocols and tools needed for evidence generation (e.g. baseline/endline surveys, impact evaluations, cost-effective analyses, focus group discussions, etc.).
Participate in disseminating evaluation results for HCBP, publishing articles on the VillageReach website and other media outlets.
Ensure Quality Assurance is conducted on a quarterly basis according to project timelines.
Education & Experience:
Bachelor’s degree in relevant field (health informatics, public health, computer science, etc.) is required with 5-7 years of working experience as a technical project manager, product owner, business analyst or in a similar role to deliver business requirements for technology initiatives. Master’s degree is an added advantage.
Experience in managing agile product development, including working with engineering, design, implementers, and clients to prioritize use cases, launch a product, and ensure it meets the needs of target users
Experience working and communicating with government officials and/or multilateral organizations, with strengths in communicating technical concepts to non-technical stakeholders.
Experience working in an international context and/or fast-based entrepreneurial environment, with demonstrated ability to work with a sense of urgency and in high pressure situations
Exceptional communication skills with people of varied professional and cultural backgrounds
Ability to travel approximately 30-40% of the year
Advantages
Knowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenSRP, CommCare, etc.)
Understanding of interoperability principles and standards (HL7, IHE, FHIR)
Experience implementing technology-based solutions with users including user research, field testing, and training
Experience in defining and measuring performance of digital products
Experience working remotely with a decentralized team
Experience living or working in resource-limited countries
Other Qualifications:
Comply with VillageReach’s COVID-19 vaccination policy.
Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.
Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
Working knowledge of French and/or Portuguese will be an added advantage
How to Apply
For more information and job application details, see; VillageReach HCBP Technical Lead Jobs in Kenya
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