PostBank Uganda Manager Personal Banking Jobs in Uganda
Job Purpose
The job holder is acountable for managing and sustaining a portfolio of schemes, of companies and other institutions, that have signed up for
scheme banking and personal financing solutions for their employees, managing consistency, risk, quality of operational service and turnaround time.
Key Responsibilities/ Key Deliverables
• Accountable for the end-to-end process of credit origination to disbursement for personal scheme loans
• Act as a contact for the Schemes, perform appropriate promotional, loyalty and public relations activities in the schemes, coordinating the communication in the schemes including agreed service standards, pricing, relationship team contact points and any product changes.
• Work with the personal banking team & Branch Managers including Relationship managers and Sales Coordination to drive delivery of targets through the Schemes value proposition.
• Work closely with the Risk Prevention team to ensure timely invoicing and repayment of loans taken. Pick and follow up with Branches any nonrepayment cases in the schemes portfolio.
• Communicate with and train the personal banking team on the product offering and requirements for the schemes, managing the quality of credit files prepared by the personal banking team.
• Ensure excellent business relationships are in place with all internal and external stakeholders, so as to add optimum value.
• Manage the respective Schemes’ customer complaints and resolution with the Branches.
• Research, review and recommend product or process changes for personal credit in line with customer needs and market changes.
• Monitor and ensure adherence to risk service standards.
• Identify and
implement opportunities for cross selling different products to employees in respective schemes.
Qualifications, Experience and Competencies Required
• A Business degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
• Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.
• Relevant Practical training in personal banking product management.
• Excellent understanding of the Bank, its strategy and all of its Banking services.
• Solid and proven credit skills with relevant business experience and acumen.
• Must have critical thinking, analytical, attention to detail and problemsolving skills.
• Good verbal and written communication skills
• A minimum of five (5) years’ experience in a Banking or similar environment of which 3 must be in a Sales, Schemes and People management function.
• Must have an in-depth understanding about personal banking product features, pricing, benefits, positioning, design and promotions.
• Team player, ability to work under pressure, and in position to exercise excellent judgment.
How to Apply
For more information and job application details, see; PostBank Uganda Manager Personal Banking Jobs in Uganda
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