Brites Management Telesales Agents – Upper Hill Jobs in Kenya
Duties and Responsibilities
Deliver value proposition to potential customers, through scripts.
Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.
Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.
Maintain detailed records of inbound and outbound correspondence as well as follow-up information and outcomes.
Accurately document the customer’s personal information including name National ID, and phone number.
Cold call potential customers and ask pertinent questions to understand the customer’s needs/requirements to assist in sales conversions.
Maintaining accurate records of leads converted to sales.
Ensure follow-ups are done to actualize future registrations and subsequent sales
Contact potential or existing customers to inform them about the services
Answer questions about services or the company
Ask questions to understand customer requirements and close sales
Tele sale- reaching potential clients through effective telephone marketing
Explain the services to clients via telephone
Email marketing and social media marketing
Develop creative pitches and propositions and follow up with existing clients
Use of initiative to identify and follow up opportunities with clients who are not already on the database
Ensure creativity in reaching out new customers
Achieve monthly set targets
Network for leads and arrange for meetings with potential customers
Close business and do follow ups
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Key requirements, skills and qualifications
2 years in marketing training course
Passionate about sales and marketing and have at least three years successful work history in a service industry of consistently exceeding sales targets and growing the business in your previous position
A top performer with highly developed communication skills to easily engage with clients, do not easily take no for an answer, and can manage the relationship to achieve your sales target.
A critical thinker, highly organized, meticulous, detail oriented and take pride in your work performance
3 years’ experience in service industry (tele sales)
Good experience in selling over the phone
Must have worked with sales targets
Record of achieving and exceeding sales targets
Demonstrated communication skills for closing sales
Demonstrated being critical thinker, analytical person, highly organized, meticulous and take pride in their work performance
How to Apply
For more information and job application details, see; Brites Management Telesales Agents – Upper Hill Jobs in Kenya
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