JKUAT Enterprises Consumer Protection Officer Jobs in Kenya
Qualifications
A Bachelor’s Degree in any of the following disciplines Engineering, Law, Criminology, Education, Economics, Environmental Sciences, Social Sciences, Communication and Public Relations or equivalent qualification from a recognized institution;
Membership of professional body in good standing; where applicable;
Proficiency in Computer applications skills; and
Fulfilled the requirements of Chapter Six of the Constitution.
Responsibilities
Developing customer charter;
Developing of strategic policy for consumer engagement;
Reviewing of the customer service charter;
Maintaining effective communication and creation of awareness on services to the stakeholders;
Preparing drafts on procedures, for dissemination of information to consumers;
Conducting customer satisfaction surveys;
Handling related customer queries and complaints;
Organizing consumer awareness campaigns;
Implementing customer survey report recommendations; and
Monitoring and evaluating effectiveness of customer engagement initiative.
How to Apply
For more information and job application details, see; JKUAT Enterprises Consumer Protection Officer Jobs in Kenya
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