Oct 30, Summit Recruitment & Search Dispatch Assistant Jobs in Nairobi, Kenya

oct-30,-summit-recruitment-&-search-dispatch-assistant-jobs-in-nairobi,-kenya

Summit Recruitment & Search Dispatch Assistant Jobs in Nairobi, Kenya

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

Our client, in the Manufacturing sector is looking to recruit a Dispatch Assistant. The successful candidate will be responsible for in coordinating the scheduling and dispatching services. He/she will work closely with the dispatch team and various stakeholders to ensure seamless coordination of resources and timely delivery of services. The ideal candidate should have at least 2-3 years of experience in Dispatch.

Key Responsibilities:

  • Assist in managing the daily dispatch operations by scheduling and assigning service requests to appropriate personnel or vehicles.
  • Effectively communicate with field staff, customers, and other team members to relay important information, updates and changes in schedules.
  • Maintain and update daily schedules, ensuring that appointments and tasks are scheduled in a timely manner and optimizing routes for efficiency.
  • Maintain accurate records of dispatch activities i.e including service requests, assignments, cancellations, and customer interactions.
  • Provide exceptional customer service by addressing customer inquiries, concerns, and requests related to dispatch operations.
  • Collaborate closely with other team members to ensure smooth coordination and execution of tasks.

    Qualifications:

  • Must have a relevant diploma.
  • Must have at least 2-3 years of experience working in a similar role.
  • Good organizational, communication and problem-solving skills.
  • Ability to multitask & prioritize effectively in a fast-paced environment.
  • Proficiency in using dispatch software, GPS systems, and other relevant tools to optimize scheduling and routing.
  • Attention to detail and accuracy in maintaining records.
  • Exceptional customer service orientation and the ability to interact professionally with customers and team members.
  • Willingness to work flexible hours and to be trained.

    How to Apply

    For more information and job application details, see; Summit Recruitment & Search Dispatch Assistant Jobs in Nairobi, Kenya

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