Public Service Commission Performance Management & Service Delivery Transformation Officer Jobs in Kenya
For Appointment to this grade, an officer must have: –
Served for a minimum period of three (3) years in the field of Economics, ICT, Statistics at CSG 11 and above or in a comparable or relevant position in the public service; and
A Bachelors degree in Economics, Statistics, Computer Science or Business Information Technology or equivalent qualification from a university recognized in Kenya.
Duties & Responsibilities:
Participating in the development and implementation of performance monitoring system in the Public Service;
Participating in performance capability reviews to determine Ministries, Departments and Agencies capacity to meet set objectives;
Participating in the development of citizen scorecards;
Participating in the development and review of performance contracting guidelines;
Participating in Vetting of performance contracts; performance evaluation; and development of performance measurement criteria/appraisal instruments;
Participating in the development of productivity measurement framework for the Public Service;
Initiating the review of performance evaluation/ appraisal instruments for the Public Service;
Reviewing of Public Service Excellence Service Award guidelines according to service delivery standards;
Updating the catalogue of frontline citizen facing services;
Participating in meetings with Ministries, Departments and Agencies for purposes of development of service delivery standards;
Assisting in development and evaluation of performance management policies, regulations and procedures;
Participating in providing support to Ministries, Departments and Agencies in the alignment of service delivery targets with government priorities; and
Supporting Public Service institutions in ensuring the development and review of their Service Delivery Charters to changing needs of citizens.
How to Apply
For more information and job application details, see; Public Service Commission Performance Management & Service Delivery Transformation Officer Jobs in Kenya
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