Mandera County Senior Reception Assistant Jobs in Kenya
Duties and Responsibilities
Attending to visitors/ client: handling telephone calls and appointments;
Collecting and analyzing customer feedback
Tracking customer service KPIs (key performance indicators) and metrics
Maintaining office diary and travel itineraries;
Processing orders and transactions
Ensuring office security records, equipment and document including classified materials; ensuring security, integrity and confidentiality of data;
Coordination of all reception activities in the department
Preparing responses to routine correspondences about the organization operations.
Liaise with desk officer to ensure accurate and security of the information shared
Perform any other function that may be assigned from time to time.
Requirement for appointment
Diploma in Public Relation/Hospitality/Business Management or related qualification from recognized institution
Certificate in computer application from a recognized institutions ;
Kenya Certificate of secondary Education mean grade of D+ (plus) with C- in English
Have experience in front office management for one (1) year in a reputable institution
A course in customer care and effective receptionist from a recognized institution not
less than one month will be an added advantage
Satisfies requirement of chapter six of the constitution of Kenya 2010 on leadership and
integrity.
How to Apply
For more information and job application details, see; Mandera County Senior Reception Assistant Jobs in Kenya
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