Nov 4, Britam Head of Business Development – Retail Jobs in Kenya

nov-4,-britam-head-of-business-development-–-retail-jobs-in-kenya

Britam Head of Business Development – Retail Jobs in Kenya

Job Purpose:

The job holder will oversee all Retail Business channels and drive growth through all the channels.

Key responsibilities:

  • Drive growth of business through all channels direct and intermediated channels.
  • Develop strategies to grow retail business.
  • Coordinate with the Business development team retail to grow FA and IFA business.
  • Collaborate with BDM Pension Management needed to ensure aligned messaging.
  • Collaborate with the portfolio management team growing the customer base.
  • Plan and carry out marketing investment products in all regions in collaboration with customer experience department.
  • Develop partnerships with external parties to leverage growth in business.
  • Collaborate with the Customer experience team to drive client satisfaction and client retention.
  • Prepare periodic performance reports.
  • Develop and enhance the different customer affinity groupings.
  • Attend product training/portfolio review, to be up to date with the market developments.
  • Delegated Authority: As per the approved Delegated Authority Matrix.

    Key Performance Measures:

  • Increase in number of Retail customers as per defined targets.
  • Increase in Retail sales to corporate customers.
  • Increase in Retail customers of investment products.
  • Retention among Retail customers using Investment and Pension products.

    Knowledge, experience and qualifications required

  • Bachelors’ degree.
  • Professional qualification in related studies.
  • 7- 10 years’ experience in investments, insurance or banking; 3-4 of which should be in a managerial capacity.
  • Experience in Retail Sales in digital, intermediated channels and Relationship Management.
  • Significant experience in stakeholder management and working with various teams to ensure segment strategies are achieved.

    How to Apply

    For more information and job application details, see; Britam Head of Business Development – Retail Jobs in Kenya

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