Brites Management Services Operation Manager Jobs in Kenya
Duties and Responsibilities
Line management of all employees in Kenya; their performance and development
Ensuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions for agent services
End-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and asset management / maintenance
Ensuring that the Kenya operations meet the company’s Group policies, procedures and standards at all times, including a / o health & safety and admin controls
Ensuring that all assets and equipment are kept in excellent condition
Managing and supporting the operations team by defining precise local operational processes with a focus on strong operational execution and results
Developing strategies to strengthen driver’s value proposition to continually grow our supply base, performance, quality, compliance and retention
Actively leading and/or supporting expansion across the rest of the country
Hands-on supply management – working autonomously and taking initiatives with your team through the stages of fleet acquisition, conversion and activation
Analyzing data – you will monitor our city operations metrics to ensure marketplace health between all stakeholders Identifying trends, risks and improvement opportunities on a local level that may impact the business
Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency
Taking ownership of Bolt’s growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals
Key job qualifications, skills and requirement
Minimum 5 years of experience in various operational management roles
Strong organizational and logistic skills in leadership positions in organizations
Effective at managing and training / coaching middle managers and staff
Effective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environment
Good working knowledge & experience in the majority of the following areas :
Logistics / resupply
Cost management
Asset & fleet maintenance management
Ability to build good working relationships with people at all levels from camp staff to the Board of Directors
Proven ability to handle complex intercultural people matters, with cultural sensitivity and awareness
Passion for positive impact and wildlife tourism as well as community development
Minimum degree or diploma
Strong verbal and written communication skills and ability to structure and present work plans and ideas
Independent getting things done’ mentality; willing to work hard
How to Apply
If you meet the above qualifications, skills and experience send CV urgently to [email protected] quoting the job title as the subject line in the mail
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