AVI Limited Spitz Store Admin Manager – Carlton Centre Jobs in South Africa
Job Description
THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.
SPITZ:
With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.
Main Purpose:
To ensure the highest standards of customer service is delivered and sales turnover targets met through effective people management and enforcement of retail disciplines at store level. The successful individual will be responsible for the store administration function and will be an assistant to the Store Manager.
Key Performance Areas:
Ensure adherence to policies and procedures as per the admin policy
Completion of daily, weekly and monthly admin checks, as per the admin check guideline and checklists
Perform daily tasks eg. declarations, prepare cash for banking and collection
Calls logged to rectify issues (stock, maintenance, cash etc)
Transfer of information contained in instruction letters (RIL, MIL, PCI, SMIL and Memo) and ensure adherence to instructions and adherence to deadlines
Cash control
Adequate POS training and support is given to staff
Cash control and banking processes are followed daily
Cash variances are investigated, followed up on and cleared
Manual transactions are captured timeously once the store is back on line
Stock Control
Adequate stock management training and support is given to staff
Stock management processes are followed daily
Stock variances are investigated, followed up on and cleared
Weekly and Quarterly stock counts and takes are prepared for and conducted accurately
Shoe pairing exercise is completed weekly
Write offs are controlled adequately
Care taking of the Store in absence of the Store Manager
Store is opened and trades as per requirement
Customer relations are maintained
Adequate staffing and planning is in place
Instructions and to-do lists are followed
Disciplinary action takes place, where necessary
HR relations are maintained
Customer Service
Development a service ethic culture within the store environment
Internal and external customer relationship building
In store coaching and on-going training of skills
Role model customer centricity and service excellence
Minimum Requirements:
Experience:
Minimum 5 years’ retail experience
Minimum 2 years administration management experience
Experience in working in a large retail store with a turnover of more than R 20 million per annum
Qualifications:
Complete Matric/Grade 12
Tertiary Retail Qualification will be to your advantage
Additional Requirements:
Excellent numeracy skills
Retail administration disciplines
Stock and cash management
In-depth knowledge of policies and procedures
How to Apply
For more information and job application details, see; AVI Limited Spitz Store Admin Manager – Carlton Centre Jobs in South Africa
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