The Westin Cape Town Sales Specialist – MICE & Leisure Jobs in South Africa
Function
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day to day activities related to sales with a focus on building long-term, value based customer relationships that enable achievement of sales objectives in the MICE (Meetings, Incentives, Conference, Event) group segment whilst achieving Sales Goals.
Required Experience & Qualifications
A recognized Sales Qualification
Preferably 3 – 5 years’ experience in a similar position
Previous MICE position and knowledge of the segment
Excellent oral and written communication skills
Interpersonal competences and presentation skills
Results oriented and able to meet deadlines
Efficient in time management and can work without supervision
The ability to interact, guide and motivate staff on all levels to be in a position to deliver exceptional service.
Proficiency in Microsoft packages essential ( Word, Excel, email ) essential
Professional disposition and positive attitude
Ability to work within a pressurized environment
Proactive, self-motivated Individual with good professional work ethic.
Good interpersonal skills and communication, guest centric
Excellent communication and interpersonal skills.
Excellent telephone and email etiquette
Strong planning and organizing skills
Good conflict resolution and problem solving skills
Attention to detail and strong administrative skills
Results and deadline driven
Ability to work methodical and systematic
Ability to use Initiative and be proactive
Ability to work without supervision and within a team
Extensive working knowledge in MS Office in all MS office applications e.g. Word, Excel, Outlook, Powerpoint
Diligence, attention to detail and proactive with the ability to use initiative and work unsupervised is essential.
Ability to converse and speak the English language in a professional manner.
Key Responsibilities
Develop and implement sales strategies
Assist in achieving segment revenue goals and property revenue goals
Plan, organize and manage all sales activities
dentify, analyze and implement new methods and techniques to determine sales growth
Analyse the company’s sales policies and recommend proper improvements and changes
Build and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips and trade shows etc.
Achieve sales budgets
Understands the overall market – competitor’s strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Maintains high performance levels under pressure or when experiencing changes or challenges in the workplace.
Actively participates as a member of a team to move team toward the completion of goals.
Sets a positive example
Builds, directs, manages, and ensures implementation and effectiveness of MICE strategies throughout the year.
Maintains and develops relationships between client and property through the MICE segment
Creates and inspires existing clients and new business clients to make use of local and international properties
Contracting and negotiating processes are followed and extreme care is exercised when dealing with all clients
Reporting and administration
How to Apply
For more information and job application details, see; The Westin Cape Town Sales Specialist – MICE & Leisure Jobs in South Africa
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