DRC Support Services Coordinator – Partnerships Jobs in Nigeria
Purpose
Responsible for strengthening the capacity of NNGOs across Nigeria in systems and process related to Support Services, including Finance, HR, and Logistics. This role will support with capacity assessments, developing and carrying out formal trainings in relevant areas, on the job training and mentorship to the staff of local NGO partners, and working internally with DRC departments and technical coordinators who work with and through national partner organisations.
This position will be based at Country Office level in Abuja and will require extensive field travel.
Duties and Responsibilities:
Technical Guidance to DRC Departments
Liaise with DRC Nigeria technical coordinators to support the integration of support services into partnerships management in sectors including Protection, CCCM, WASH, Shelter and Settlments, Humanitarian Mine Action, and Economic Recovery
Input into strategy development of various sectors to include plans and targets on the improvement of support services at NNGO partners
Support technical coordinators to work with duty bearers in different governorates in Nigeria to improve their financial, HR, and Logistics systems and processes and to better support NNGOs
Capacity and Needs Assessments and Partnership Management
Input into in-depth capacity assessment tools related to support systems, including supply chain, finance, administration, HR
Support partner selection processes for national NGOs including local authority liaisons as needed
Manage positive and productive relations with selected NNGOs across the country
Establish and maintain productive links between NNGO partners and staff, and with DRC Program teams and Support departments
Capacity Development and Implementation
Develop capacity development plans based on capacity assessments and consultations with DRC staff, local NGO staff, local authorities and sectors
Develop relevant and high quality learning materials including presentations, practical activities, guidelines, support resources, pre and post tests etc.
Carry out all Support Services related learning activities and on the job mentorship for NNGOs and duty bearers
Conduct capacity development activities for DRC programmes teams working with and through NNGOs as needed
Support partners to develop and utilise support service related policies and manuals, including procurement, finance, and HR
Field Support
Conduct regular field vists to partners and DRC bases across Nigeria to carry out monitoring activities, meet with relevant stakeholders, support on the job coaching, and carry out assessments and evaluations of partner support service operations.
Accountability and Reporting
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives as well as strengthening the effort to document the impact and lessons learned of activities
Ensure compliance with internal and external reporting requirements including procurement
Provide input for monthly, quarterly and annual donor reports as needed
Contribute to the improvement of partnership practices by periodically assessing DRC Nigeria’s partnership management approach taking into account both DRC and partners’ perspectives, capture lessons learned and best practices, and make recommendations for improvement.
People Management
Provide on the job training as much as required and adapt trainings/coaching to specific staff needs within the partnerships team
Experience and technical competencies:
Essential
Technical expertise in organizational support systems including Finance, Supply Chain, Human Resources, Administration
At least 2 years’ experience in a support Services management role
Minimum 2 years in training and liaising with national NGOs, incuding developing of training plans, training materials, and facilitating training
Experience dealing with national partners and local/government authorities in challenging contexts
Good knowledge of relevant donor compliance regulations related to financial management and procurement policies
Professional background in working in contexts with internally displaced persons and/or refugees
Experience working in multicultural work settings
Willingness to embrace and further develop overall objectives such as gender equity, impact monitoring, and cross-sector cooperation
Desirable
Knowledge of code of conduct principles and the HR systems for performance management
Knowledge of key donor policy and compliance procedures
Knowledge of supply chain management and procurement processes
Past experience with DRC in a similar role will be considered a distinct advantage
Previous experience as support services management is an asset
Education:
Degree in International Development, Economics, Finance, Logistics or other relevant field experience is an asset
How to Apply
For more information and job application details, see; DRC Support Services Coordinator – Partnerships Jobs in Nigeria
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