M-KOPA Solar Telesales Representative (Inbound) Jobs in Ghana
Job Purpose
In this role, you’ll be responsible for handling inquiries from both potential and current M-KOPA customers interested in purchasing our products. Additionally, you’ll play a key role in supporting the sales team to finalize transactions and cultivate strong customer connections.
Main Responsibilities
Inbound Leads fielding: You will receive calls and inquiries from potential customers enquiring about the acquisition of phones from the current portfolio of phones that we offer.
Conversation objectives: You will ensure the campaign achieves its conversions and goals to help us grow as a company.
Quality goals: You will ensure the quality of calling follows the set quality standards
Talk time goals: You will adhere to expected talk time benchmarks to maximize productivity
What we are looking for
Qualifications: Possess a Certificate/Diploma or higher academic qualification.
Experience: Have previous experience in the BPO or call center industry.
Skills: Demonstrate proficiency in sales, communication, persuasion, and the use of basic tools like Outlook and Microsoft Office.
Traits: Exhibit characteristics such as being result-oriented, self-driven, and having good ethics and integrity.
How to Apply
For more information and job application details, see; M-KOPA Solar Telesales Representative (Inbound) Jobs in Ghana
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