Asaak Financial Services Sales Team Lead Jobs in Uganda
Job Summary:
We are looking for a detail-oriented person with strong technical skills and the utmost moral scruples to manage our fuel and smartphone loan products and boda boda. This position requires excellent analytical skills, the ability to think critically and creatively, attention to detail, proven managerial experience, and a team-oriented attitude.
Each branch requires two Sales Team Leads:
One responsible for overseeing operations related to Boda Boda.
Another responsible for managing microcredit/microloans
Duties and Responsibilities:
Start and build out the Microloan department which will manage Asaak’s smaller loan products, such as fuel and smartphones, with more products to be added in the future
Manage a diverse operational team including Microloan Officers to start and potentially others in the future
Conforming to Asaak’s operational standards in serving both existing and new customers as well as expanding the customer base
Keeping direct reports informed of the different expectation levels of the company in line with the company’s primary goals and vision
Be the eyes and ears of senior management to detect any type of fraud, internal or external
Financial management: ensure that procurement of goods, management of company resources, and lending operations are executed strictly according to budget
Spot check credit files to ensure accuracy and completeness including all required financial information and documents
Plan and organize capacity building training for direct reports so as to improve on skills and quality of services offered to customers
Training: keep abreast of Asaak’s latest software updates and analytical tools and train direct reports in their usage
Portfolio analysis: monitor the loan portfolio and ensure that direct reports are well aware of their Key Performance Indicators and statistics
Allocate work and supervise staff to ensure smooth operations and service delivery at the head office
Prepare and submit monthly operational progress reports so as to keep the company stakeholders abreast of the activities of the company
Supervise and maintain a good business relationship with different company service providers and partners such as asset tracking, ride hailing companies, insurance, and associations as may be required
Planning focus groups and customer satisfaction surveys that will guide on improving service delivery for customers
Managing and ensuring that all the necessary company bills are attended on time
Performing any other duty that may be assigned from time to time
Qualifications:
A bachelor’s degree in Business Administration, Accounting, Finance, Economics, Statistics, or another related field.
Proven experience in sales, with a track record of exceeding sales targets, credit analysis, finance, statistics, software development, microfinance, underwriting or fieldwork is a plus.
Prior experience in a leadership or supervisory role within a sales team, experience of at least 3+ years
Financial analysis, modelling, and management
Excellent interpersonal, communication, and customer service capabilities
Highest level of accountability and transparency
The highest levels of personal and professional integrity
Fluency in English and Luganda is a plus
Skills & Experience:
Data analysis
Communication skills
Leadership and Motivation Skills
Experience with computer or statistical programming
Problem-solving skills
The ability to make sound judgment and decisions
Solution driven and result oriented
How to Apply
Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by 5 00 pm addressed to
The HR & Administration office Asaak Financial Services [email protected]
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