G4S Contract Manager Jobs in South Africa
Main Purpose of Position
The main purpose of the job is to report to the General Manager of MSS, the CM coordinates the provision of contractual and ad hoc security services to their dedicated customer, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.
Effective management of the contract financial performance
Initiate cost saving model and controls
Gross Margin Management
Direct Wage control / ER management
Overheads control
Contract profitability
Existing Revenue Growth
Escalations are achieved
Manage the contracts cash flow.
Effective management staff within contract
Effective Organisation
Staff turnover analysis, proper allocation of staff to positions and structure.
Effective labour management including rosters and shift patterns
Management of overtime and annual leave
Succession Planning and Employment Equity
Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.
Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.
Effective management of operations
Client retention and customer service levels
Ensuring that site meetings are held on an ongoing basis.
Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements.
Ensuring that all required formal customer meeting are scheduled, attended and minuted.
Maintenance of client relationship and ensuring client retention
Ensuring that absenteeism is maintained within established norms.
Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime.
Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times.
Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
Effective labour management and rostering
Liaison with regards to invoicing, accuracy of such and securing payment
Maintenance of ISO quality system
Ensuring NKP rules and regulations are adhered to and enforced,
Ensuring compliance to all NKP regulatory requirements of the employer.
Performance of PFSO duties
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Wear protective clothing all the time
Qualification and Experience
Grade 12
PSIRA Grade A
NKP Qualification Mandatory
Relevant formal qualification in security management would be advantageous
PFSO Qualification would be an advantageous
ISPS qualification would be advantageous
Previous specialized industry experience recommended Minimum of 3 to 5 years’ general management experience
Previous experience in an NKP environment , preferably within a port facility or similar environment
Proven experience in Customer Relationship Management
Skills and Attributes
Strong management skills
Business acumen
Ability to lead, develop and performance manage a diversified team
How to Apply
For more information and job application details, see; G4S Contract Manager Jobs in South Africa
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