Mar 27, World Vision International NGO Call Center Officer Jobs in Rwanda

mar-27,-world-vision-international-ngo-call-center-officer-jobs-in-rwanda

World Vision International NGO Call Center Officer Jobs in Rwanda

Key Responsibilities:

  • Answer phone inquiries of the call Center.
  • Greet customers and offer services
  • Identify services required by customers
  • Provide information of the call Center as may be required
  • Records management and Examining customers’ documents as may be necessary
  • File, print and photocopy required documents
  • Supports active marketing campaign to attract new clients;
  • Orients prospective clients about VFR
  • Keeps contact with pay off cases for top up and loan recycling
  • Gives support to KIVA project as may be required
  • Receive customer complaints and advise your supervisor on how to address those challenges
  • Follow up on customer complaints and ensure issue closure within the shortest time possible
  • Summarize information obtained into a report for VFR use.

    How to Apply

    For more information and job application details, see; World Vision International NGO Call Center Officer Jobs in Rwanda

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