World Vision International NGO Call Center Officer Jobs in Rwanda
Key Responsibilities:
Answer phone inquiries of the call Center.
Greet customers and offer services
Identify services required by customers
Provide information of the call Center as may be required
Records management and Examining customers’ documents as may be necessary
File, print and photocopy required documents
Supports active marketing campaign to attract new clients;
Orients prospective clients about VFR
Keeps contact with pay off cases for top up and loan recycling
Gives support to KIVA project as may be required
Receive customer complaints and advise your supervisor on how to address those challenges
Follow up on customer complaints and ensure issue closure within the shortest time possible
Summarize information obtained into a report for VFR use.
How to Apply
For more information and job application details, see; World Vision International NGO Call Center Officer Jobs in Rwanda
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