Mar 15, Restaurant Supervisor Jobs in Kenya

mar-15,-restaurant-supervisor-jobs-in-kenya

Restaurant Supervisor Jobs in Kenya

Duties and Responsibilities

  • Coordinate daily operations including service, housekeeping, production, purchasing, and admin to ensure efficient operations.
  • Deliver excellent service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Ensure compliance with sanitation and safety regulations.
  • Estimate future needs for goods, kitchen utensils, and cleaning products.
  • Regularly review market prices and research new suppliers
  • Control operational costs and identify measures to cut waste.
  • Promote the Restaurant brand in the local community through word-of-mouth and other relevant channels.
  • Recommend ways to increase customer reach
  • Manage the restaurant’s good image and suggest ways to improve it.
  • Organize and supervise shifts.
  • Train new and current employees on proper customer service practices
  • Appraise staff performance and provide feedback to improve productivity.
  • Implement policies and protocols that will maintain future restaurant operations.
  • Create detailed reports on weekly, monthly, and annual revenues and expenses.

    Key Requirements Skills, experience and qualification

  • Diploma or Degree in Hospitality or relevant field of study
  • Minimum 3 years on a similar role
  • Good leadership and people management skills
  • Good in planning and organization skills
  • High integrity in managing the business process
  • Proven customer service skills
  • Ability to work under minimum supervision and deliver results.

    How to Apply

    If you meet the above qualifications, skills and experience send CV urgently to [email protected] quoting the job title as the subject line on your email

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