Restaurant Supervisor Jobs in Kenya
Duties and Responsibilities
Coordinate daily operations including service, housekeeping, production, purchasing, and admin to ensure efficient operations.
Deliver excellent service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Ensure compliance with sanitation and safety regulations.
Estimate future needs for goods, kitchen utensils, and cleaning products.
Regularly review market prices and research new suppliers
Control operational costs and identify measures to cut waste.
Promote the Restaurant brand in the local community through word-of-mouth and other relevant channels.
Recommend ways to increase customer reach
Manage the restaurant’s good image and suggest ways to improve it.
Organize and supervise shifts.
Train new and current employees on proper customer service practices
Appraise staff performance and provide feedback to improve productivity.
Implement policies and protocols that will maintain future restaurant operations.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Key Requirements Skills, experience and qualification
Diploma or Degree in Hospitality or relevant field of study
Minimum 3 years on a similar role
Good leadership and people management skills
Good in planning and organization skills
High integrity in managing the business process
Proven customer service skills
Ability to work under minimum supervision and deliver results.
How to Apply
If you meet the above qualifications, skills and experience send CV urgently to [email protected] quoting the job title as the subject line on your email
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