Victoria Court Sales Executive Jobs in Kenya
Job Description
The Sales Executive will be responsible for generating leads and meeting sales targets. They will need to have a deep understanding of the products, sales process and dynamics, and also superb interpersonal skills.
Responsibilities:
Generate leads and pipeline to ensure the targets are met consistently.
Communicate to clients whenever there is a promotion.
Communicate with clients on whenever a product they were interested in becomes available.
Meet the monthly target sets by the branch manager.
Client reception, visits, and advice:
Meet and greet clients in the showroom, understand their needs, make presentations and advise them on products and solutions suiting their needs.
With the support of the technical team, assemble furniture whenever required and do the required product demonstration.
With the support of the designer or VM to prepare layouts and mood boards to provide customized solutions for the client whenever required.
Conduct client’s site visits and site measures whenever necessary.
Client Quotations and order booking
Prepare the quotations according to the clients’ needs and specifications, send them to the clients and negotiate and follow-up with them till closing the deal.
Confirm to clients availability of the item in stock.
Invoicing and Delivery
Conduct and handle payments from clients, follow up with the front desk and warehouse manager to ensure delivery to the clients is done in line with the specifications and timeline established.
Be the contact person for the client. If needed, solve issues arising during or after the delivery.
Client Relationship Management:
Build close and good relations with potential and existing clients, and do a proper follow up.
Resolve efficiently potential problems with clients and coordinate internally for the appropriate solutions.
Provide after sales services to get feedback from the customer on our service and product purchased.
Forward and follow up any issues raised until resolved.
Client database update: Provide the appropriate information to update client database.
Payment terms, policies and procedures:
Strictly follow the terms and conditions of the sales company’s policy frame and procedures.
Assist the VMs in making creative displays in the showroom.
Share recommendations with the branch manager about procedural/policy changes and improvements in line with day to day operations
Requirements:
At least 1 – 2 years’ experience as a sales person in furniture retail industry.
Excellent sales skills, with the ability to advice, convince and close the deal.
Excellent interpersonal, communication and presentation skills.
Self-motivated, dynamic and entrepreneurial mindset with initiative and autonomy.
Team player with ability to interact and work efficiently with internal actors.
High level of responsibility, with the sense of loyalty and business ethics.
Proven sales and client advise experience.
Strong client and solution/ service orientation, while remaining company and business focused.
Ability to connect and deal with high end clients from different horizons, to listen to them and understand their needs
How to Apply
For more information and job application details, see; Victoria Court Sales Executive Jobs in Kenya
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