3D Services Automotive Technician Jobs in Uganda
Summary of Position:
The Customer Support Officer is responsible for ensuring proper installation of GPS tracking devices on all client moving assets & generators. CSOs should also be able to deliver the highest-level of professional service to the Company clients while keeping tracker’s installation and service information strictly confidential.
Duties and Responsibilities:
Technical
• GPS installations of vehicles and assets.
• GPS maintenance and supports.
• Vehicle and Asset inspections/Surveys.
• Field reports.
• Maintains quality service by establishing and enforcing organization standards.
• Identify and submit reports on the causes of common faults on the tracking system.
• Repair of defective tracking units
• Proper de-installation and transfer of tracking units.
• Research & development.
Customer Service
• Coordinate with Helpdesk L1 to acquire driver information for the benefit of updating the driver database.
• Coordinate with Data analysts to geofence client sites.
• Engage client representatives/drivers to receive customer feedback.
• Give clients system awareness & brief trainings.
Sales & Marketing
• Carry out market intelligence.
• Identify & report repeat biz opportunities i.e. new fleet etc.
• Share company brochures while at site.
• Place 3D Services stickers on vehicles upon approvals from client representative.
Other responsibilities
• Log in to spice works and check history of support tickets in
preparations of a job.
• To be polite and professional to the client at all times.
• Schedule adherence: on time for installation appointments, meetings & trainings
Education Background
Bio Profile
Years of Experience
Technology Skills
Other Requirements/ Skills
• Valid driving Permit.
• Fully stocked toolbox.
• Exceptional communication skills, both written and verbal.
• Great interpersonal skills, with the ability to work within a team environment or individually.
• High level of integrity.
• Problem solving & team work.
• Ability to travel and work on different locations/sites
• Ability to relocate to other regions.
How to Apply
Interested parties send CV and Academic documents to [email protected]
Jobs in Uganda – banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.
Find your dream job from 1000s of vacancies in Uganda posted and updated daily – click here!