International Rescue Committee Enrolment Specialist Jobs in Kenya
Job Overview:
The Enrollment Specialist is responsible for coordinating rental assistance services and referrals for IRC clients and the Spokane refugee community to ensure their needs are promptly identified and met and they can access community support. The Specialist will provide capacity building sessions that help refugee communities to prepare and submit applications for the internal housing stabilization services (HSS) program and provide referrals for external programs. The Enrollment Specialist will become the expert on housing and rental assistance programs for the office.
Major Responsibilities:
Responsibilities include, but are not limited to:
ssist households in determining eligibility, provide guidance on program requirements, help participants communicate with landlords, utility companies, assist to collect supporting documentation and provide updates to landlords/applicants on the status of their HSS applications.
Provide information about available housing support services, including eligibility criteria, application processes, and types of assistance offered.
Develop strong relationships with local landlords.
Engage with local organizations, schools, health care providers, and faith-based organizations that serve eligible populations.
Conduct informational sessions about the HSS program.
Participate in community resource fairs and other local events to increase the visibility of the HSS program.
Develop an up-to-date directory of local housing resources .
Provide referrals to housing legal aid.
Provide instruction on how to navigate online services such as for paying rent or utility bills.
May support access to other stabilizing services.
Collaborate effectively with coworkers and partner organizations to support a positive client experience.
Ensure compliance with both case file management and reporting requirements. This entails regular and timely maintenance of hard-copy and/or electronic files per donor funding requirements.
Participate in all program meetings and staff development activities.
Comply with all policies, procedures and protocols of the agency, placing importance on client confidentiality.
Other duties as assigned.
Job Requirements:
Completed High School diploma or GED, Bachelor’s degree preferred or equivalent work experience.
Experience in community outreach.
Fluent in English, both spoken and written.
Demonstrated success working and communicating effectively in a multi-cultural environment.
Proven track record of contributing both independently and as a key team member.
Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
Ability to work remotely and access to reliable Internet.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
Preferred:
Lived experience as a refugee or immigrant is preferred
Bilingual ability in locally relevant community language(s) such as Arabic, Spanish, Swahili, Dari, Pashto, Ukrainian, Russian, Burmese, Vietnamese or Tigrinya.
Strong connection and relationship with local client community members.
Previous experience working within rental assistance programming.
How to Apply
For more information and job application details, see; International Rescue Committee Enrolment Specialist Jobs in Kenya
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