Bridge Talent Management IT Assistant Jobs in Kenya
Job Summary:
We are seeking an IT Assistant to join our team and manage the installation and maintenance of computer hardware and software systems. Maintains, repairs, and upgrades networks/data systems. The successful candidate will have a strong understanding of IT principles and the ability to troubleshoot hardware and software problems, and program and administer web-based databases, and applications. The IT Assistant will provide technical assistance to our team, install and configure hardware and software, and maintain our computer systems.
Duties and Responsibilities:
Designs wired/wireless networks. Oversees the installation and maintenance of network connections (e.g., servers, hubs, routers, voice/data switches, video feeds, wiring, etc.).
Maintains an effective configuration management system. Sets up LAN, WAN, terminal services, and Wi-Fi networks and maintains file servers (e.g., users, space allocations, backups, etc.).
Maintains the security and preservation of computer networks/data systems.
Develop procedures that promote the proper use and care of technology resources (e.g., consent forms, maintenance, storage, etc.).
Monitors compliance with all licensing agreements. Upholds user policies/privileges.
Provide technical assistance to staff on hardware and software issues.
Install, configure, and troubleshoot hardware and software.
Monitor and maintain computer systems and networks.
Set up accounts and user profiles.
Maintains the confidentiality of privileged information.
Provide system administration and maintenance.
Respond to and diagnose technical hardware and software issues.
Research and recommend new technologies.
Create and maintain documentation of technical processes.
Follow up with users to ensure their technical issues have been resolved.
Evaluate, develop, and implement disaster recovery procedures that minimize downtime.
Requirements
Strong technical skills as evidenced by a bachelor’s degree in Information Technology, Computer Science, or a related field.
4+ years of experience in IT support.
Experience in LAN/WAN connectivity and system installation, maintenance, and repair.
Advanced continuing education certifications are desirable (e.g., software languages, applications, tools, database management systems, operating systems, etc.).
Knowledge of hardware and software installation, troubleshooting, and maintenance.
Able to diagnose and resolve technical issues.
Excellent communication and interpersonal skills.
Able to work independently and as part of a team.
Embodies high ethical standards and integrity. Accepts responsibility for decisions and conduct.
Commitment to keep current with work skills is essential to the objectives of the position.
Effective project management skills. Expertise in the identification and use of technology equipment/software applications suitable for diverse instructional settings and user abilities.
Able to prioritize tasks and manage multiple projects simultaneously.
Ability to establish working relationships with co-workers and function as part of a cohesive team.
Knowledge of Windows and Mac operating systems.
Being available to work irregular hours and/or a non-traditional schedule is essential.
How to Apply
For more information and job application details, see; Bridge Talent Management IT Assistant Jobs in Kenya
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