Yetu Sacco Society Tellers Jobs in Kenya
Roles and Responsibilities
Receiving and paying out cash to suitably identified members;
Responding promptly to customer enquiries and escalating where necessary;
Ensure daily reconciliation of cash held versus system reports;
Maintain cash holding limit at all times;
Provide daily reports and reconciliations;
Achieve excellent customer satisfaction by minimizing error rate;
Assist in marketing of Sacco products to members;
Contribute to the fulfillment of department and company objectives and goals;
Comply with all department and Sacco policies, procedures and regulations;
Represent the Sacco in a manner that maintains and expands positive relations with all Members, potential Members and co-workers;
Maintains the highest level of confidentiality with all information obtained;
Contribute to the fulfilment of department and company objectives and goals;
Comply with all department and Sacco policies, procedures and regulations;
Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line;
Any other lawful duties as may be assigned from time to time.
qualifications and Experience
Holder of a Degree in Banking/Business Administration or equivalent;
Experience in a Sacco environment is an added advantage;
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both Members and employees;
Strong communication & organizational skills and mathematical skills;
Competence with computers and other office machinery;
Detail oriented, high degree of accuracy;
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both Members and employees;
Ability to work in a fast-paced environment & under pressure as needed
How to Apply
For more information and job application details, see; Yetu Sacco Society Tellers Jobs in Kenyahttps://yetusacco.co.ke/careers/
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