International Rescue Committee ERP Knowledge & Training Lead Jobs in Kenya
Major Responsibilities:
Develop, implement, and iterate a global ERP operational training strategy in collaboration with the ERP adoption and functional teams.
Develop a reoccurring operational training schedule and ways of assessing those trainings.
Develop and implement process for ongoing needs assessments to establish what additional trainings and materials are required.
Work with functional experts to provide best practices on how to lead a training.
Conduct trainings if required.
Proactively evaluate overall training practise for areas of improvements and/or gaps.
Ensure standardization of all training materials and development of new materials.
Review current materials and ensure standardization of materials across all functions and departments.
Develop templates for use of functional team.
Update materials when required with technical and business process enhancements.
Build new materials based on functional content provided by functional experts.
Maintain training environments to ensure successful use during training.
Develop an approach for managing training environments to ensure environments are ready to support training and material development.
Build training environments with needed data to successfully support trainings.
Support special projects by developing training approach needed for deployment.
Work with functional leads to develop an approach to train users on new functionality and decide on best approach for new or updates to materials.
Develop training plan and resource needs. Work with functional teams and IT Training Manager to ensure resources.
Manage execution of training plan and iterate has required.
Incorporate new functionality training needs into operational training approach.
Job Requirements
Strong ability to influence across groups.
Significant progressive experience with training and adult learning theory.
Extensive experience of ERP training execution and strategy preferable MicrosoftDyamaics365.
Extensive experience providing training and developing training content.
Strong project management and collaboration skills.
Strong leadership skills.
Self-motivating and proactive.
Excellent written / verbal communication skills, and follow-up skills.
Written and spoken proficiency in English. Fluency in French, Arabic or Spanish a plus.
Strong analytical skills and creative problem-solving skills.
Excellent writing, presentation, and facilitation skills.
Ability to multi-task across multiple project timelines.
Willingness to travel to IRC offices within the region.
Able to work with diverse teams in diverse locations, engaging their input and dedication to success.
How to Apply
For more information and job application details, see; International Rescue Committee ERP Knowledge & Training Lead Jobs in Kenya
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