Jan 23, ABC EXPAT Operations Officer – Registration Jobs in Kenya

jan-23,-abc-expat-operations-officer-–-registration-jobs-in-kenya

ABC EXPAT Operations Officer – Registration Jobs in Kenya

Mission

Reporting to the Operations Manager – the Operations officer, will be responsible for running the day-to-day operations of the business unit by taking lead in all business-related projects and providing advisory to clients on all mandatory and statutory obligations related to opening and operating a business in Kenya.

Responsibilities

  • Manage registration procedures for companies; Incorporation, KRA, NSSF, NHIF, NCA, NITA, E-Citizen, etc.
  • Ensure mandatory payments such as business licenses, annual subscriptions and permits are made to the relevant bodies on a timely basis
  • Assist the Operations Manager with strategy development and implementation for the business units
  • Follow-up services to ensure constant high-quality standards
  • Share weekly updates and final documents to clients via the platform
  • Provide valuable insight to clients and advise them on best practices e.g. statutory and other mandatory obligations related to their requested services
  • Suggest new processes to optimise the company’s business and operating models
  • Managing and updating clients’ database and allocated project status on CRM and the platform
  • Ensure customer satisfaction through excellent customer service
  • Find new partners and build productive long-lasting business relationships
  • Remain knowledgeable on services offered and discuss available options
  • Develop expertise on services offered and contact with related online procedures
  • Any other related task assigned by the Operations Manager.

    Profile

  • Bachelor’s Degree in a Business-related field
  • Working knowledge of expatriation market dynamics and requirements
  • Customer service focus and attention to details
  • Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)
  • Good knowledge of Compliance & Registration of Companies procedures in Kenya.
  • Self-motivated and results-driven personality
  • Impeccable work ethic

    How to Apply

    Send your application to [email protected]

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