World Vision International NGO Program Quality and Impact Director, Southern Africa Region Jobs in South Africa
The Purpose of Role
This role exists to lead a high performing team to effectively capture, utilise and communicate evidence of impact. Working in partnership with World Vision Field Offices (FOs) in the Southern Africa Region (SAR), Support Offices (SO) and the Global Centre this role will work across all funding streams to ensure the delivery of excellent quality programmatic work across all funding streams and successfully collect and communicate their individual and our collective impact.
The role provides quality assurance of impact across all funding streams (i.e. Child Sponsorship, Grants, GIK and Private Non Sponsorship funded programs), ensuring compliance with donor requirements and measuring and communicating project level and portfolio impact across the region.
This role reports directly to the Regional Senior Director of Operations (Chief Operating Officer) and works closely with colleagues in Technical Excellence, Communications and Advocacy teams. This role is a member of the Southern Africa Regional Office (SARO) Senior Management Team (SMT) and works closely with the SAR Regional Leader (Chief Executive Officer), SAR National Directors, and FO teams.
This role can work from any location within SAR where World Vision is registered, with a preference for Angola or Mozambique.
Major Responsibilities
Leadership & Change Management
Provide strategic leadership and oversight of SAR’s support to FOs with a primary focus on FO strategy implementation, evidence of impact, and institutional learning to contribute to improved well-being of children and their communities
Provide functional leadership to the SARO Program Quality and Impact team
Be digitally agile, and work collaboratively to leverage SAR’s collective skills to support each of the unique FOs in the region, building upon each other’s work and capitalizing on the vast knowledge within our region
Lead the region to centralize/recognize the existence of data and improve the utilization of the data
Support the People and Organizational Resilience team to bring about attitude and behavioural changes in SARO and FOs to build a future-ready organisation
Quality Assurance
Lead and build a new culture of implementation excellence through integration and collaboration in SAR program quality
Ensure Child Sponsorship, Grants, GIK & Private Non-Sponsorship programs are implemented according to the highest possible quality standards and are compliant with donor requirements
Ensure that Project Management approaches, systems and tools are applied in all programs
Provide strategic advice on the development, implementation, monitoring and reporting of Annual Business Plans and Organizational Capacity Plans in alignment with National Strategy
Work with FOs to provide high quality donor and CWB reports that produce evidence of our work and make changes to programmes based on findings.
Provide backstopping for FOs to support quality implementation
Ensure FOs engage with coordination and learning structures
Promote and facilitate knowledge transfer between different projects and funding streams internally and externally
Promote and assure a culture of quality, accuracy and timely data usage across all programming
Design, Monitoring and Evaluation
Lead a culture of working across funding streams and internal/external partners to ensure the RO and FOs plan, implement and improve M&E systems that produce useful quantitative and qualitive insights that tell a story of change
Working with existing Partnership tools/technology, create and implement a system that centralises monitoring and impact data for all FO programmatic portfolios, that enables the Region to demonstrate impact (output, and outcome/evaluations) and communicate this impact within the region, Global Centre and Support Offices
Communicate, collaborate, and foster integration focusing on impact and results among all projects, regardless of funding source
Ensure adequate Design Monitoring Evaluation (DME) competencies and processes in place in all FO’s as per donor and World Vision standards
Work with field office teams to map DM&E capability and capacity across the region/within FOs and create a plan to support and improve the standard for the region
Knowledge, Skills and Abilities
You will bring a collaborative spirit, an expertise in managing complexity and a desire to be a servant leader. You will be comfortable integrating sponsorship, grants, private non sponsorship and GIK funding, communicating the evidence of impact to a wide variety of stakeholders, and skilled at systems and reporting that demonstrates impact. You will also bring:
At least 10 years’ experience in relief and development work, of which at least 5 years in a leadership position at national or regional level preferably in Southern Africa or similar context
Demonstrated experience in strategy development, revitalization and monitoring processes
Experience measuring impact using monitoring, evaluation and research skills; and building capacity of others in these skills
Experience in designing evaluations for integrated programmes to measure performance and impact
Evidence of developing and implementing monitoring and evaluation frameworks for community based multi-donor programmes
Experience consolidating and communicating monitoring and evaluation data and insights at a regional or multi-country level
Demonstrated understanding of Child Sponsorship, Non-Sponsorship, Grants and Humanitarian donor reporting requirements and quality standards
Experience measuring impact of development programs for institutional and individual donors, such as Water, Sanitation and Hygiene, Environmental Sustainability, Child Protection, HIV and GESI, Food Security and Livelihoods, and Disaster Management
Leadership and people management skills
Excellent facilitation, negotiation, coordination and networking skills at all levels
Performance history in strengthening organizational capacity in design, data analytics and insights, evaluations, or multi-country impact reporting
Universal:
Digital dexterity, and in-depth computer knowledge including Word, Excel, Outlook and PowerPoint
Excellent presentation and communication skills
Excellent facilitation, negotiation, coordination and networking skills at all levels
Strong interpersonal, negotiation and diplomacy skills and ability to bring people from different cultures on board
Prefered
A master’s degree in management, international development, social science, evaluation, data analytics or similar field
At least 10 years’ experience in relief and development work, of which at least 5 years in a leadership position at national or regional level preferably in Southern Africa or similar context
Excellent analytical skills – both quantitative and qualitative, using computer programmes
Proven analytical skills and relevant experience in facilitating or leading program design and evaluation; long term program plans and strategy development
Experience streamlining or developing cohesive monitoring, evaluation, accountability and learning system in local/or international organizations
Strong skills in the use and interpretation of data, and ability to adapt program activities for continuous quality improvement
Understanding of strategy formulation, balanced scorecard, business planning, and financial modelling
Understanding of project management principles and experiencing managing project leads
Evidence of advanced knowledge and skills in use of quantitative data analysis tools such as EPI INFO, SPSS, SAS STATA and or qualitative data analysis tools. E.g. NViro ATLAS
Exposure to mobile data collection software for surveys and assessments
High level of organization and attention to detail
Experience in working with child rights or child-focused issues a strong advantage
Ability to solve complex problems and to exercise independent judgment
Language requirements
Fluency in written and spoken English, required
Fluency in written and spoken French and/or Portuguese desired
How to Apply
For more information and job application details, see; World Vision International NGO Program Quality and Impact Director, Southern Africa Region Jobs in South Africa
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