Right To Play People and Culture Specialist Jobs in Ethiopia
Role Summary:
The People and Culture Specialist leads, advises and provides support on People and Culture (P&C) matters in country; ensuring creation and delivery of P&C strategy and that policy compliance is adhered to at all times across the employee life cycle. The post holder will be accountable for all P&C activities including resourcing, succession planning, learning and development, reward, reporting, engagement, staff safety and wellbeing, P&C budget and employee relations for the country office.
The People and Culture Specialist reports directly to the Country Director (CD) and technically to the Director P&C, Country Offices.
What You’ll Do:
Resource planning, recruitment and onboarding:
Supports managers on developing and updating job descriptions that are reflective of current responsibilities of staff.
Participates in job evaluation exercises and makes recommendations in respect of country structures and ensures that organograms are up to date.
Manages the end-to-end recruitment cycle from job description review to contract negotiation and signing.
Participates in first stage interviews of all staff below CD level.
Updates recruitment records in the HRIS (My Play Portal) and the applicant tracking systems (VidCruiter).
Provides guidance to managers on recruitment and contract extension processes in adherence to the Recruitment and Data protection policies.
Coordinates the placement of interns and volunteers and administers their related issues and manages their records.
Offboarding, HR information management and reporting (HRIS)
Manages the offboarding process ensuring that staff are offboarded from the HRIS system in a timely manner and that relevant people/units are informed accordingly.
Conducts exit interviews, compiles and analyses the information to identify trends and opportunities for improvement.
Manages all employee data in HRIS (MPP) and ensures that information is up-to-date and accurate in soft and hard copies (if required in country).
Ensures all changes in staffing are reflected in HRIS including adding new hires, making changes in contract status and terminating staff.
Maintains all P&C information electronically in SharePoint (PlaySpace) e.g. disciplinary and grievance records, organograms, insurance/medical policies, etc. and ensures employee data is managed under the Data Protection Policy.
Engagement and employee relations:
Monitors and manages employee relations issues, maintaining confidential records related to grievances and complaints and coordinates their resolution.
Conducts investigations and liaises with legal firms to resolve cases when needed.
Reports to P&C HQ performance related cases, terminations and complex ER cases.
Ensures transparent, fair and consistent application of disciplinary measures.
Reviews and provides advice on policies that would prevent recurring conflicting situations.
Proactively works with managers to implement employee contractual changes such as contract extensions, promotion, transfers or terminations.
Designs and implements a comprehensive communication plan whereby the employees are kept abreast of issues related to P&C matters.
P&C strategy, plan, policy and compliance:
Supports the Director P&C, Global Field and CD on the development of the P&C in country strategy and plan; leads on its implementation and ensures the local P&C strategy aligns with the Global P&C strategy.
In collaboration with the Director P&C, Global Field, develops, reviews and updates the Employee Handbook ensuring that it reflects global policies, good practice and is legally compliant.
Ensures effective, timely and clear communication of P&C policies and procedures.
Conducts refresher training on RTP policies as required.
Participates in the budgeting process, monitors in country P&C financial performance and coordinates with Finance team and the Director, Global Total Rewards and CD to ensure alignment with the approved budget.
Reviews and provides advice on interpretation of P&C policies, regulations and rules; informs staff of their rights, responsibilities relating to code of conduct, sexual exploitation and harassment policies and difficulties associated with work and entitlements.
Creates systems and processes to support the consistent, compliant and comprehensive application of RTP P&C practices and policies.
Rewards and payroll
Manages and provides advice to staff and management on salaries and related benefits such as health insurance, life insurance, employee retirement benefits) and other entitlements.
Manages benefits programs within the country including the enrolment of benefits for eligible employees and the removal of departed ones.
Liaises with HR service suppliers and insurance company regarding employees’ benefits.
Keeps abreast with the latest development in employment related laws in the country; ensures that RTP complies with all government statutory regulations and recommends changes to benefits and entitlements on the basis of local labour laws.
Performance management, training and development:
Facilitates and monitors the implementation of RTP performance appraisal policy; ensures that managers are equipped with the necessary skills to set objectives, conduct probationary evaluations and annual appraisals.
Supports the supervisors in determining training needs of their team, discuss those needs with the SMT and assists SMT team in determining appropriate staff development plans.
Creates the country annual Learning and Development (L & D) plan in coordination with the Senior Management Team and HQ P&C team and develops a database of providers which are quality assured.
Maintains L&D records and attendee lists.
What You’ll Bring (Essential):
Education/ Training/ Certification:
Bachelor’s degree in Human Resources/business or related discipline
Experience:
Extensive experience in human resources management in NGO with at least one year working at the Country Office
Experience of working with HR Information Systems (HRIS) and Applicant Tracking System (ATS), e.g. SagePeople VidCruiter, Workday, etc.
Experience of managing employee relations cases and working with legal firms
Experience of managing HR service providers
Demonstratable experience facilitating training sessions
Competencies/ Personal Attributes:
Ability to promote inclusivity and diversity in the workplace and within the team
Ability to build professional partnerships with staff and managers
Ability to maintain confidentiality and foster trust and respect
Self-motivated and highly organized, detail oriented
Flexible, comfortable with deadlines and able to work well under pressure
Comfortable with ambiguity; ability to analyze the situation and come up with solutions
Ability to maintain a fair balance between seeking the interests of the staff and safeguarding the principles and integrity of the organization
Ability to take an impartial stand on P&C issues and recommend courses of action
Strong team player
Technical Skills:
Knowledge and understanding of local labor law, employment standards, occupational health & safety and human rights legislation
Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labour relations and negotiation, and Human Resources Information Systems (HRIS) e.g. SagePeople
Strong MS office and the ability to use technology to collaborate across a global organization
Sector Specific Knowledge:
Knowledge of donor requirements and International Development Agencies standards
Languages:
Fluency in spoken and written Amharic and English
Bonus if You’ll Bring (Not Essential):
Master’s degree in Human Resources/business/public administration or related discipline
Human Resources or Business Administration Certification
How to Apply
For more information and job application details, see; Right To Play People and Culture Specialist Jobs in Ethiopia
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