Regional Service Centre at Entebbe Telecommunications Officer Jobs in Uganda
Org. Setting and Reporting
This position is located in the Regional Field Technology Service (RFTS) of the UN Regional Service Centre Entebbe (RSCE) in Entebbe, Uganda. The selected candidate will serve as Telecommunications Officer, FS6 to supervise the ICT Operations Unit in support of the RSCE and client missions in accord with the RFTS mandate.
The Telecommunications Officer will report to the Unit supervisor. The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services, and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions.
The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities.
This includes transactional elements of human resources, finance, multimodal movement, and control, personnel and cargo transport and information and communications technology (ICT) support.
In addition to these services, the RSCE Office of the Director and support offices through the Deputy Director RSCE provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, audit response, and risk management.
Responsibilities
Within delegated authority, the Telecommunications Officer will be responsible for the following duties:
Leads the design, installation, testing, commissioning, and decommissioning of various information communications technology (ICT) systems such as local area networks, metro-area networks, or country-wide or regional networks.
Leads the introduction of new systems while managing legacy systems throughout their lifecycle.
Drafts specifications and standards for ICT equipment such as hub routers and switching systems, and creates and maintains documentation, in particular Standard Operating Procedures, Work Instructions, and documentation describing the functioning of the infrastructure, etc.
Provides support for developing technical specifications for equipment procurement; evaluates vendors’ proposals, performs tests, and recommends selection of ICT equipment.
Establishes performance standards for telecommunications equipment and service and recommends corrective measures to improve service quality and operational performance.
Provides planning support for rapid set-up and operation of ICT infrastructure from “scratch” at local and wide area levels, including visiting regions for technical reconnaissance missions.
Provides engineering services for planning, implementing, and maintaining local and wide area telecommunications networks.
Provides emergency communications capabilities supporting staff security, including providing a focal point for interagency emergency field security communications liaison.
Collaborates with HR in preparing training modules and other training activities in all aspects of communications technology usage.
Prepares and makes presentations on ICT networks, systems, and equipment to staff and other UN agencies.
Manages ICT Projects as per the project management standards and Prince2 standards.
Ensures effective coordination with other UN agencies to maximize possibilities of inter-agency collaboration in the field of telecommunications.
Leads, manages and supervises various teams and staff/technicians as required.
Performs other related duties as required.
Competencies
• Professionalism: Knowledge of communication equipment with adequate skills for their installation and maintenance. Knowledge of operations of commercial telecommunications services, voice and data communications techniques, radio and satellite communication systems. Ability to analyze telecommunication data and conduct reviews. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems.
Education
High school diploma or equivalent is required.
Job – Specific Qualification
A technical or vocational certificate in Project Management, i.e. Prince2 practioner is Desirable
A technical or vocational certificate in IT Service Management, i.e. ITIL4 is desirable.
Work Experience
A minimum of Ten (10) years’ of progressively responsible professional experience in telecommunications, electronic data transmission, network design and experience in providing ICT operational support services or related field is required.
The minimum years of relevant experience is reduced to five (5) Years for candidates who possess a first level university degree.
Experience leading and managing medium to large Information Telecommunications Technology teams over diverse geographical and remote areas is required.
Experience in designing, coordinating and delivering training and capacity building activities related to new and innovative technologies in a challenging environment is desirable.
Experience providing services in Information and Telecommunications Technology Systems or related area in a field operation of the United Nations common system or comparable international organization or in a military operations environment is desirable.
Experience in carrying out administrative functions, which would include preparation of budget/cost estimates, reporting on budget/programme performance, procurement of goods and services along with contract management, and the recruitment of staff, is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of French is desirable.
How to Apply
For more information and job application details, see; Regional Service Centre at Entebbe Telecommunications Officer Jobs in Uganda
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