PWC SATIC – Salesforce Functional Lead Jobs in South Africa
Role Summary:
South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.
We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society.
If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you. By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people’s lives.
Qualifications / Certifications required:
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud
Salesforce Certified Service Cloud
Salesforce Certified Community Cloud (desirable)
Certified Agile Practitioner (desirable)
Salesforce Accredited Financial Services Cloud (desirable)
Salesforce Certified Business Analyst (optional)
Experience required:
Experience of full lifecycle software development with demonstrated achievements and progressive responsibilities.
Advanced experience with Salesforce configurations
Strong background in CRM process design and implementation
Understanding of Enterprise Architecture and Mulesoft.
Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools
Support change control best practices, including management of multiple code/configuration streams, code/Configuration merging, and promoting changes to production.
Configuration of Salesforce using flows
Customisation of Salesforce using Apex and Visualforce
Data migration & integration using data transfer tools
Responsibilities of role:
Development of client solutions:
Owning and Managing engagements pertaining to all aspects of Salesforce Technology.
Managing and leading discovery & design workshops to identify client requirements.
Designing and/or Reviewing of Salesforce solutions to meet client requirements.
Owning and managing the estimation of engagements in discovery, pre-build and in-build phases.
Managing the build of Salesforce programmes using configuration.
Responsibility for managing quality and timeliness of all technical deliveries.
Ability to review and QA the Customisation of Salesforce using Configuration, Apex and LEX/Aura.
Managing the delivery of Data migration & integration using data transfer/ETL tools.
Overseeing and/or leading End User Training and other user adoption activity.
Work in an agile culture and work in a high performance driven environment
Identify and maintain key client and stakeholder relationships, including C-suite.
Recommend new features and improvements to optimize and increase use of the client’s platform.
Lead the delivery of technical specifications and help maintain overall documentation for the business.
Adhere to and promote best practices, and design the guidelines.
Commercial
Producing proposals & working with Salesforce to present proposals
Review of proposals during the pre-sales process to ensure proposal accuracy
Working with the commercial team to ensure a smooth handover in to Delivery processes
Ability to work with engagement leadership to ensure accurate and achievable resourcing planning
Ability to balance required engagement skills with commercial profitability
General
Maintain certification in selected Salesforce products
Maintain and improve internal team skills, processes and ways of working.
Manage, mentor and coach other colleagues.
Participate in the PwC culture, practices and teams.
Desirable skill sets include:
Strong presentation and communication skills
Strong aptitude; logical and analytical ability
Role related attributes:
Strong presentation and communication skills
Strong aptitude; logical and analytical ability
Facilitating discovery workshops
Documentation of requirements
Translation of client requirements into designs and solutions
Management of design and requirement issues and change requests
Gap analysis and capability mapping
End User Training and other user adoption activities
Developing project delivery roadmaps
Reporting of delivery performance, risks and issues
How to Apply
For more information and job application details, see; PWC SATIC – Salesforce Functional Lead Jobs in South Africa
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