ICEA Lion Group Business Development Officer – Life Jobs in Kenya
Job Summary
The role of the Business Development Officer is promoting and growing the Group Life & Pensions business by providing competitive quotations to clients, generating revenue through diverse distribution channels, new business processing, and providing excellent customer service.
Roles and Responsibilities
Providing and sending competitive quotations to prospects.
Preparing and writing proposals for submission and tender processing
Processing of documentation for new business acquisition.
Preparing risk registers for various clients.
Consulting on the most effective cover for a particular need, while taking a number of factors into account.
Setting up meetings, preparing and delivering presentations to potential clients.
Developing and maintaining good working relationships with intermediaries and existing customers.
Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
Delivering good customer service by responding swiftly to queries and concerns from clients.
Providing management with market feedback and intelligence.
Sending out renewal instructions two months in advance.
Regularly and accurately updating database of all prospective and closed business in addition to submitting a monthly report to managers.
Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
Maintaining and updating all forms of business contacts.
Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
Preparing regular management reports.
Managing broker/agents social forums to enhance relationships and reward good performance.
Managing exhibition stands and corporate sponsorships.
Traveling out of town to sources, renewing and collecting premiums.
Generating revenue from new and existing brokers as well as clients.
Providing e-advice to system development initiatives affecting the business development team.
Identifying broker needs in order to help develop new business opportunities in liaison with business development heads.
Providing quotations, client services.
Training of staff (Executive Trainees, & Business Development Assistants) and intermediaries
Occasional Duties
Taking part in internal Ad Hoc Committees.
Participating in the automation of business functions
Academic and Professional Qualifications
Bachelor’s Degree in a business or social science related field from a reputable university.
Reasonable progress toward professional qualification(s) in insurance e.g. ACII, FCII or equivalent would be and added advantage
At least four (4) year’s post qualification experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and marketing.
Core Technical Competencies
Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.
Good customer relationship management skills (internal and external customers).
Good communications skills, both written and verbal.
Self-motivated but able to work as part of a team.
Good organizational and time-management skills.
Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
Good negotiation and persuasion skills.
Confidence presenting to large groups of people.
Trustworthiness and discretion when handling confidential information.
A smart appearance and professional manner.
Strong attention to detail, ability to multitask and performance oriented
How to Apply
For more information and job application details, see; ICEA Lion Group Business Development Officer – Life Jobs in Kenya
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