Dec 11, Crystal Recruitment Customer Success & Product Adoption Sales Manager Jobs in Kenya

dec-11,-crystal-recruitment-customer-success-&-product-adoption-sales-manager-jobs-in-kenya

Crystal Recruitment Customer Success & Product Adoption Sales Manager Jobs in Kenya

Our client, a technology & innovation company is looking for an experienced Customer success and product adoption Manager to join their team.

Responsibilities

  • Owning and achieving the business goals and objectives by creating and nurturing the Customer success ecosystem.
  • Lead a team of customer success executives and mentor them by working with them on the field.
  • Implement customer success processes.
  • Ensure Business results through renewals and referral sales.
  • Ensure Customer Happiness and Success through CHI.
  • Manage and nurture teams.
  • Guide team growth, performance evaluation and clarity about career path

    Requirements

  • Degree in Accounts/Finance
  • 7 – 10 Years’ experience in a similar role
  • Strong communication skills and interpersonal skills.
  • Strong communication skills
  • Team management.
  • Disciplined execution.
  • Customer Empathy
  • Experience in managing customer support and customer success journey in similar space.

    How to Apply

    For more information and job application details, see; Crystal Recruitment Customer Success & Product Adoption Sales Manager Jobs in Kenya

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