UNON Programme Management Officer, Administration Jobs in Kenya
Org. Setting and Reporting
United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. UNON supports programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-HABITAT), Resident Coordinators System globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org)
The post is located in the UN Resident Coordinator’s Office (RCO) in Kenya. The incumbent will report to the Resident Coordinator as Chair of the Common Services Board once the Common Back Office is implemented in January 2024. In the transition period prior to the implementation of the CBO Unit, the incumbent will be collocated in the Office of the Director of Administration (ODA), UNON.
The incumbent is to manage the delivery of CBO services to client entities on a daily basis. This role includes identifying UN Entities’ requirements for services being delivered, including quality and timeliness of services.
The incumbent will also liaise with the Common Services Management Team (CSMT) Chair and support the coordination of meetings and initiatives that have a common interest for UN agencies, funds and programmes. The CSMT will provide the advisory role for the Executive Committee.
Background on the Common Back Office:
The Common Back Office (CBO) initiative proposes to streamline key operational areas of participating agencies in specific countries by consolidating support services into one entity at the country level.
The CBO service provider will provide agreed common services in the areas of procurement, logistics, human resources, ICT, finance and administration (including facility management) to participating United Nations entities. Additional services can also be provided as agreed between the participating entities and the CBO service provider.
Governance of CBO operations and reporting is assigned to a Common Services Board and a subsidiary Executive Committee. Coordination of these governance arrangements is the responsibility of the CBO Coordination Team.
Under the leadership of the Resident Coordinator, the CSB, with the support of the Executive Committee, is the most senior client engagement mechanism responsible for overseeing the service performance of the CBO service providers. The CBO has its own annual budget and staff dedicated to the management and delivery of services to its clients.
The CBO Programme Management Officer is responsible for coordination of the governance arrangements and serving as a Secretary of the Executive Committee, monitoring on a daily basis the delivery of CBO services to client entities. The incumbent will work closely with the Office of the Director of Administration (ODA), UNON including the Senior Coordination Officer in charge of Shared Services as well as UNICEF and WFP as CBO Service Providers.
Responsibilities
Coordination of the governance arrangements:
• Support establishment and consolidation of the CBO in Kenya as an integrated center of services meeting with efficiency operational needs of its clients, based on UNSDG Client Satisfaction and Costing & Pricing principles.
• Serve as Secretary of the CSB, Executive Committee and the CSMT. The Secretary shall coordinate the organization of the meetings and prepare a draft agenda for each meeting. The agenda and relevant documentation should be distributed to the members in advance of the meeting. The Secretary shall also prepare reports and any correspondence, as well as maintain a record of decisions, documentation and reports.
• Develop a permanent working communication with CSB, through the ExCom, aiming at the production of timely solutions and the consolidation of the new flows.
• Provide regular reports to CSB, through the ExCom, on all aspects of CBO activities, including periodic review of the status of implementation of the annual work plans and of the CBO financial statements, with the service providers.
Supporting financial results and performance:
• Monitor the established
SLAs and KPIs with CBO client entities for the provision of high quality and timely services and efficient channeling of service feedback in the six functional areas (Procurement, Human Resources, ICT, Administration including Facility Management, Finance, and Logistics). For Logistics services and Finance services, the SLAs shall be established by WFP and UNICEF, respectively. For the mandatory services and for optional services falling under the provision of UNON the SLAs shall be established by UNON.
• Responsible for facilitating/initiating the drafting and suggesting amendment to SLAs and KPIs.
• Liaise with the service providers to support the presentation of the budget, service rates and billing mechanism to the Executive Committee.
• The CBO Coordinator shall produce an annual report on service delivery for participating Entities, which shall include financial reports provided by the hosting entity and/or service provider. This report shall include aspects related to high quality and timely services including efficient channeling of feedback and the report shall be presented to the Executive Committee before the month of March of the following year, covering the services rendered during the previous year of operations, for initial consideration prior to its submission to the CSB.
• Coordinate the periodic review of the status of implementation of the annual work plans and of the CBO financial statements, with the service providers and with UNON as applicable.
• Develop work plans and budgets for the CBO Coordination unit and monitor CBO day-to-day operations and decisions.
• Provide guidance to staff during the phases of implementation and further adjustments of CBO through overall direction, active coaching and efficient organization of work.
• Provide supervision to the CBO Programme Management Assistant. Develop motivation, team spirit and client-oriented culture. Ensure the continued development and training of the staff.
• Develop appropriate mechanisms of coordination with program staff in the UN Entities.
• Establish appropriated and efficient mechanisms to receive continuous feedback from client entities with particular focus on timely and high-quality services.
• Document the CBO Kenya experience through identification of challenges, best practices and lessons learned.
• Perform other related duties as designated by the Resident Coordinator in support of the CBO activities.
Education
Work Experience
organization is desirable.
Languages
How to Apply
For more information and job application details, see; UNON Programme Management Officer, Administration Jobs in Kenya
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