Summit Recruitment & Search Junior IT Officer Jobs in Nairobi – Kenya
Job Responsibilities:
Technical Support:
Provide first-level technical support to employees, addressing hardware, software, and network issues.
Troubleshoot and resolve technical problems promptly to minimize downtime.
System Maintenance:
Assist in the maintenance and monitoring of computer systems, networks, and applications to ensure optimal performance.
Perform regular system updates and backups to safeguard data integrity and security.
IT Infrastructure Management:
Support the installation, configuration, and maintenance of IT infrastructure, including servers, routers, switches, and other network devices.
Ensure the availability and reliability of the company’s IT infrastructure.
User Training and Support:
Provide training and support to employees on the use of hardware, software, and IT systems.
Create and maintain user guides and documentation to assist employees in resolving common IT issues.
Security Management:
Assist in implementing and maintaining IT security measures to protect the company’s data and systems.
Monitor for potential security breaches and respond to security incidents as necessary.
Inventory Management:
Maintain an inventory of IT equipment and software licenses.
Coordinate with vendors for the procurement of IT hardware and software.
Collaboration and Communication:
Work closely with other departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with team members and management to ensure smooth IT operations.
Qualifications:
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, software, and network systems.
Strong problem-solving skills and the ability to troubleshoot technical issues.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Eagerness to learn and adapt to new technologies.
Skills and Competencies:
Knowledge of Windows and Mac operating systems.
Familiarity with basic networking concepts and devices.
Understanding of IT security principles and best practices.
Basic knowledge of system administration tasks.
Proficiency in using IT support tools and ticketing systems.
Strong organizational and time management skills.
How to Apply
For more information and job application details, see; Summit Recruitment & Search Junior IT Officer Jobs in Nairobi – Kenya
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