Aug 20, Summit Recruitment & Search Customer Service RepresentativeJobs in Nairobi – Kenya

aug-20,-summit-recruitment-&-search-customer-service-representativejobs-in-nairobi-–-kenya

Summit Recruitment & Search Customer Service Representative Jobs in Nairobi – Kenya

Key Responsibilities

  • Responsible for the coordination of various business management, timely feedback of equipment and facilities.

  • Handling customer complaints and negotiating the handling of emergencies.

  • Responsible for reviewing old and new customers and issuing old and new incentives.

  • Responsible for the docking work with the Marketing Department in the affairs of white label serviced apartments.

  • Responsible for commission accounting and the approval process.

  • Responsible for old customer membership management, old customer maintenance and old customer return visit.

  • Sorting out customer information, preparing and implementing the delivery process and procedures.

  • Investigating customer satisfaction with sales and customer service.

    Qualifications

  • Must have a relevant Bachelor’s degree.

  • Must have 3-5 years of experience in Customer Service.

  • Must have excellent communication skills.

  • A positive attitude and strong interpersonal skills.

  • Ability to prioritize work and manage time effectively.

  • Excellent organizational skills.

  • High level of organization, multitasking, and timeliness.

  • Experience working in a busy and fast-paced environment.

  • A background in real estate will be an added advantage.

    How to Apply

    For more information and job application details, see; Summit Recruitment & Search Customer Service RepresentativeJobs in Nairobi – Kenya

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