Rafiki Microfinance Bank Relationship Officer – Chama Banking – Mtwapa Jobs in Kenya
The overall purpose of the job holder is to ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas.
Job Description
Recruitment of new Chama’s and individual customers.
Deposit mobilization both from Chama different entities and individuals.
Appraise loan proposals for Chama customers and submit for review, approval and disbursement.
Customer portfolio management.
Maintaining quality loan book.
Attending to Chama meetings to cascade bank products and services.
Cross-selling of other bank products and services.
Liaison with the communities including barazas to bring Rafiki bank brand awareness.
Respond to queries related to Chama business and timely resolving of customer issues.
Offering good customer service to all clients.
Any other official duties that may be assigned from time to time.
Key Competencies, Skills, Qualification and Experience
Bachelor’s degree in a business a related field or equivalent.
1-2-years’ experience.
Good product knowledge.
Interpersonal skills.
Negotiation skills.
Integrity.
Confidentiality.
How to Apply
For more information and job application details, see; Rafiki Microfinance Bank Relationship Officer – Chama Banking – Mtwapa Jobs in Kenya
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