Aug 16, NCBA Group Bank Applications Specialist Jobs in Kenya

Job Purpose Statement

This role is responsible for the operations that facilitate the stable operation of the bank’s core

systems around Treasury, NCBA Investment bank, NCBA insurance, custodial services, finance

reconciliation, Trade finance and related system Operations.

This includes developing, maintaining, supporting, and optimizing systems Operations in collaboration with external vendors, system experts and information security experts. This role will be responsible for systems support on Credit systems, Trade services systems, Treasury systems, NCBA Banc Assurance, NCBA Investment bank, Custodial services and all financial systems.

The systems include, IPEN, Credit-quest, Kollectpro, CRB, T24, SSP and ARCIB amongst others. Custody plus, Intellimatch, Broker back office, Wealth management, Calypso Front to back

implementation, and other related systems (Reuters, DTS, Bloomberg, and ALM Reporting) for

the entire NCBA Group.

The role also includes support for projects and changes carried out on any of these appliances and provision of effective and efficient user support, production management, incident management, change management, project management, patch management

and application administration.

The Bank Applications Specialist will schedule and direct activities to resolve the banking software and service problems in a timely and accurate fashion as per set out SLA and is in charge of the full Life Cycle of all the applications that fall within this area.

Key Accountabilities (Duties and Responsibilities)

Application Development

Support the product ideation process, development

lifecycle, and go to market efforts of proposals selected to move forward within the development lifecycle

Manage specific application quality assurance and help desk activities including the tracking of bug reports, change requests and ensuring their timely resolution

Incident / Problem Management

Resolve any incidents causing interruption of service in the quickest and most effective way possible according to defined SLA’s.

Change Management

Evaluate and plan for changes to managed application system and ensure established change management procedures and ensuring the quality and continuity of the service at all times

Analyze and understand the existing (As-Is) systems and processes within the Treasury application suite to assist with the impact assessment of any new solutions or system changes / problems

Configuration Management

Controlling all elements of Core Systems infrastructure configuration with a sufficient level of detail and managing this information using the configuration database (CMDB).

Business Continuity Management

Flag areas having inadequate DR, work with IT Infrastructure and Manager Core Systems towards mitigating actions where applicable to enable business operations if BAU fails (specific to IT Core Systems). Test and Document Disaster

Recovery Procedures

Ideal Job Specifications

Undergraduate degree in Computer Science /Information

Minimum 5 years working experience in a busy IT or Project Office environment within a financial institution.

Understanding and experience in supporting Treasury Front / Back and Middle office

operations.

Good knowledge of Credit systems, Trade services systems, Treasury systems, NCBA Banc

Assurance, NCBA Investment bank, Custodial services.

Experience with IPEN, Intellimatch and Credit Quest is a plus

Extensive experience in Business Analysis or Systems Analysis.

Hands on Experience on Web Application Management on Jboss

Good working knowledge on Treasury Applications. Experience on Calypso is preferred.

Knowledge relating to treasury products and GL management is desirable

Hands on experience with Project Management tools, systems design and analysis.

Proven knowledge of banking operations, operations in business units and business impact

analysis.

How to Apply

For more information and job application details, see; NCBA Group Bank Applications Specialist Jobs in Kenya

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