Aug 15, Platinum Credit (U) Tele sales Officers Jobs in Uganda

aug-15,-platinum-credit-(u)-tele-sales-officers-jobs-in-uganda

Platinum Credit (U) Tele sales Officers Jobs in Uganda

Job Details

To procure sales through telephone communication

Key duties/responsibilities:

  • To enhance customer service and company image.
  • To interest customers in taking repeat loans from Platinum Credit (U) Ltd.
  • To get referrals from existing customers for more customers.
  • To process loans for customers who are contacted and express interest in loans.
  • To help grow retail sales for our branches by referring to them customers contacted within their regions.
  • Demonstrate and deliver professional, effective and efficient customer service.
  • To make after sales courtesy calls to establish customer satisfaction.
  • To procure sales in the various products offered by the company.
  • Customer retention service
  • Winning back churned customers/inactive customers
  • Onboarding new customers
  • Any other duties as may be assigned from time to time.

    Required Qualifications and Work Experience:

  • A minimum of Diploma in sales, marketing or a business-related field from a recognized institution.
  • Ability to close sales
  • Ability to resolve customer complaints relevant to PCL
  • At least six (6) months experience in Tele-Sales.
  • Knowledge of Office Administration.
  • Minimum age 23 years old and Maximum of 30 years old.

    Other attributes

  • Above average people skills/soft skills (includes listening skills, stress management)
  • Analytical capabilities for report writing purposes
  • Integrity and ability to both work in and lead a dynamic team
  • Verbal and written communication skills.
  • Good knowledge of company credit/lending policy
  • Team player who can manage people efficiently in a changing environment.
  • Good computer and database skills
  • Ability to plan, multi-task and manage time effectively

    How to Apply

    To apply, submit your application, detailed CV and testimonials to the address below;

    The Human Resource Manager;

    Platinum Credit (U) Ltd

    Send your application by; Email to: [email protected]

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