4G Capital Sales and Collections Internship Jobs in Kenya
Job Purpose
The Sales and Collections Interns will collaborate closely with Loans Officers and Collections Officers to meet demanding targets and deliver exceptional customer service to our small business and entrepreneur clients.
Roles & Responsibilities
Work in pairs with Loans Officers and Collections Officers
Support and maintain an excellent work environment to achieve branch targets
Deliver first rate customer service
Build excellent relationships with customer-partners and opinion leaders in catchment area
Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
Assist in contacting debtors to receive payment
Assist in following up on defaulters to recover payments
Carry out customer education and maintain relationships
Assist in maintaining exhaustive and accurate Debt Management Forms
Assist in renegotiating payment schedules or obtaining funds from relatives via responsible relative or other means
Assist in spoof calling
Forward defaulter files to HQ collectors on appropriate date
Required Skills for a Sales and Collection Internship
A good level of general education- Diploma or degree
Computer literacy
Education background in sales/Marketing
Experience in a related field will be an added advantage
Experience in a financial institution and dealing with customers at the bottom of the pyramid will also be an added advantage
Ensuring active support in Sales and Business Development
Enforcement of contract and repayment obligations
General support to all tasks
Timely communication to customers and all stakeholders
Support in Branch Operations
Information Collection
Integrity and ability to work in consumer finance.
High motivation and self-starter attitude.
Functional problem solver.
Process discipline and ability to follow SOPs.
How to Apply
For more information and job application details, see; 4G Capital Sales and Collections Internship Jobs in Kenya
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