Brites Management Sales Agents Jobs in Mombasa
Duties and Responsibilities
Responsible forsigning up /enrolling new customers to purchase motorcycle and accessories offered by the company.
Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
Satisfactorily take the customer through the contract ahead of installation.
Ensure the customer/user is present at the time of installation.
Perform the task of signing up customer, installation, battery change as well as any other
task as may be assigned by the team leader from time to time.
Responsible for giving honest feedback to operations on any consumer complaints.
Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
In charge of the customer service by communicating correctly any messages intended to
our customers.
Resolving customers delivery concerns and escalating all matters to the responsible persons
Plays a role in giving vital information to the organization around the competitors activities.
Manages and maintains all the customers’ accounts in each area.
Responsible for prompt Replenishment of the motorcycle and exchanging of used batteries with charged batteries at the customers premises.
Key requirements, skills and qualifications
Integrity, Honesty, Commitment to Company goals.
3-4 years relevant experience working as a sales agent.
Individual initiative good communication skills on the telephone and in- person.
Friendly and helpful interpersonal style.
Ability to stay calm when customers are stressed or upset.
Attention to detail.
Fluent in English and Kiswahili.
How to Apply
If you meet the above qualifications, skills and experience send CV urgently to
[email protected] quoting the job title as the subject line in the mail. Interviews will be conducted on a rolling basis until the position is filled.
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