Committed To Good Network Equipment Support Telephony Jobs in South Sudan
Role Objectives:
The contracted personnel would be required to test, install & maintain CISCO IP telephony equipment in the Mission area of operations.
Telephone Technician will install, operate & maintain CUCM (Cisco Unified Communication Manager) Voice / Data, Telephony VOIP Network & its related infrastructure throughout the area of operation to the highest level of efficiency as established by the United Nations.
The configuration & installation of CUCM physical servers in Cluster, IM & Presence, CME (Call Manager Express), CUC (Cisco Unity Connection), VOIP Telephony end user terminal along with its related auxiliary support equipment.
The contractor should have a working knowledge of Cisco Call Manager (CUCM), Intant Messaging & Presence (IM&P) Cisco Unity Connection (CUC), Cisco Jabber, Cisco Expressway E & C, Cisco Endpoints / IP Phones, troubleshooting CUCM calling issues, Cisco Voice gateways, Cube, Media Gateway Control Protocol (MGCP) / H.323 & SIP Trunk, deployment & support of CUCM, IM & P & CUC.
Knowledge on Cisco Technical Assistance Center (TAC) support for assistance, Call Detail Records (CDR) / E-billing, Packet Switching.
Maintain technical documentation on system configurations & update as & when necessary.
Provide product specific training whenever required.
Be on call & provide 24 x 7 support to troubleshoot issues or problems when required especially during crisis & emergency situations.
Perform any other ICT duties & tasks as assigned by the supervisor.
Education & Requirements:
Degree or diploma in electronic, electrical, computer engineering, computer science, information technology or other related field.
Must have at least 3 years of working experience relating to the required technical knowledge written above.
CCNA certification is desirable.
Computer literate with proficiency in MS Office Suite specially Visio, Monitoring Tools & others.
Must have a national driver’s license & able to drive a light motor vehicle with manual transmission.
Must be fluent in English, both written & oral.
Degree or diploma in electronic, electrical, computer engineering, computer science, information technology or other related field.
Must have at least 5 years of working experience relating to the required technical knowledge written above.
CCNA – Voice, ITIL & Comptia Security+ certifications are desirable.
Computer literate with proficiency in MS Office Suite specially Visio, Monitoring Tools & others.
Must have a national driver’s license & able to drive a light motor vehicle with manual transmission.
Must be fluent in English, both written & oral.
Degree or diploma in electronic, electrical, computer engineering, computer science, information technology or other related field.
Must have at least 8 years of working experience relating to the required technical knowledge written above.
CCNA or CCNA – Voice is required.
ITIL & Comptia Security+ certifications are desirable.
Computer literate with proficiency in MS Office Suite specially Visio, Monitoring Tools & others.
Must have a national driver’s license & able to drive a light motor vehicle with manual transmission.
Must be fluent in English, both written & oral.
Key competencies required for this role:
Excellent client orientation skills with attention to technical details.
Strong communication & organizational skills.
Detail oriented planning & high degree of accuracy & safety.
How to Apply
For more information and job application details, see; Committed To Good Network Equipment Support Telephony Jobs in South Sudan
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