Sep 10, Tiko Mystery Clients Consultancy Jobs in Zambia

Background

Tiko Africa is an organization that uses its digital platform called Tiko to motivate users – primarily young women and adolescent girls – to make positive choices. We use nudges like reminders, discounts, in person and digital follow-ups, and reward points to encourage our users to access and use healthy products and services. We also support them in becoming entrepreneurs and adding value to their economies. Tiko Africa’s reward points can be used to redeem products and services at local shops, or as subsidies to cover the cost of sexual and reproductive health (SRH) services, removing the cost to access for the users, who are primarily 10-24 year old adolescent girls and young women (AGYW) as well as adolescent boys and young men.

Technical Requirements

The qualified firm should exhibit the following:

Demonstrate experience and expertise of similar assignments with Non-Governmental Organizations (NGOs) including how the firm intends to manage interactions with users who are mostly young.

Provide an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;

Incorporate CV’s of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with similar surveys within organizations similar to Tiko Africa.

List of current and past clients where the bidder has conducted mystery client/shopper along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

How to Apply

Applications/submissions are requested to submit their tender/application documents (technical & financial) proposals to Tiko via mail [email protected] by 20th September 2024 and title Proposal Submission On-site data verification and ad-hoc audits Zambia

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