Aug 26, Vivari Hotel and Spa by Mantis Hostess Jobs in South Africa

aug-26,-vivari-hotel-and-spa-by-mantis-hostess-jobs-in-south-africa

Vivari Hotel and Spa by Mantis Hostess Jobs in South Africa

Job Description

  • Greeting and welcoming guests as they arrive at the restaurant.

  • Escorting guests to their tables and providing them with menus.

  • Taking reservations and managing the seating plan to ensure efficient operation.

  • Providing recommendations on food and drink selections, along with information about specials and promotions.

  • Ensuring that guests are attended to promptly and addressing any requests or concerns they may have.

  • Coordinating with the kitchen and serving staff to ensure smooth service.

  • Handling guest inquiries, feedback, and complaints in a professional and courteous manner.

  • Maintaining a clean and organized work environment.

  • Assist in setting up and clearing tables to ensure a smooth flow of service.

  • Collaborate with the restaurant manager and staff to ensure that guest preferences and special requests are accommodated.

  • Maintain knowledge of the restaurant’s menu items, ingredients, and preparation methods to provide accurate information to guests.

  • Assist in training and mentoring new hostess staff members.

  • Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.

  • Handle cash and credit card transactions accurately and securely.

  • Assist in maintaining a high standard of cleanliness and hygiene in the dining area.

    Qualifications

  • Excellent communication and interpersonal skills.

  • Friendly and welcoming demeanour.

  • Ability to multitask and work in a fast-paced environment.

  • Knowledge of food and beverage offerings.

  • Previous experience in a similar role, preferably in a fine dining establishment.

  • Strong organizational and customer service skills.

  • Flexibility to work evenings, weekends, and holidays.

    How to Apply

    For more information and job application details, see; Vivari Hotel and Spa by Mantis Hostess Jobs in South Africa

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