Aug 21, Rafiki Microfinance Bank Officer – Service Delivery (Teller) Jobs in Kenya

aug-21,-rafiki-microfinance-bank-officer-–-service-delivery-(teller)-jobs-in-kenya

Rafiki Microfinance Bank Officer – Service Delivery (Teller) Jobs in Kenya

Purpose of the Job:

  • The overall purpose of the job is handling daily customer transactions at the teller cubicles adhering to the bank requirements and to the satisfaction of the customer. 

    Duties & Responsibilities 

  • Accurately handle cash and cheques payments in a way that maximizes customer satisfaction after careful verification of all requirements 

  • Receive cash and cheque deposits, verifying amounts, authenticity of currency and all other such requirements 

  • Post customer transactions to record transactions and issue dully stamped receipt for the same and ensure daily balancing 

  • Examine cheques for endorsement and to verify other information such as dates, bank names, identification of the person receiving payments and legality of the documents 

  • Bank accounts opening as and when required 

  • Responding to customer queries 

  • Preparation of cash repatriation 

  • Batching of entries and filing daily 

  • Ensuring at the close of the day the cash tallies with the system balance 

  • Arrange cash received in cash boxes and coin dispensers according to denominations 

  • Cross-selling bank products and onboarding customers 

  • Any other official duties that may be assigned from time to time 

    Key Competencies, Skills, Qualification and Experience

  • Diploma in banking or related field 

  • 1-2 years’ experience 

  • Integrity 

  • Ability to multitask 

  • Keen on details 

  • Proficiency in MS Office 

  • Good communication and problem-solving skills 

  • Interpersonal skills 

  • Pleasant demeanor 

    How to Apply

    For more information and job application details, see; Rafiki Microfinance Bank Officer – Service Delivery (Teller) Jobs in Kenya

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