Aug 21, ICPAK Branch Administrative Assistant – Eastern Branch Jobs in Kenya

aug-21,-icpak-branch-administrative-assistant-–-eastern-branch-jobs-in-kenya

ICPAK Branch Administrative Assistant – Eastern Branch Jobs in Kenya

Job Profile:

The Assistant Manager ICT supports the ICT Department in ICT support assignments, projects management, systems administration, user training and maintenance of ICT systems and related infrastructure.

Specific Duties and Responsibilities:

  • Assisting the ICT Manager in Systems administration and implementation of all approved ICT projects.

  • Provide first level helpdesk support and timely problem resolution to all users on all ICT related issues i.e. Systems hardware, software, networks etc while ensuring minimum disruption to work.

  • Installation and deployment of user systems such as operating systems,

    application software, drivers, printers, scanners, copiers, telephones and

    ensuring they are kept up to date.

  • Regularly Review and maintain the ICT Assets Register/Inventory (including

    licenses) and safe disposal of e-waste.

  • Responsible for the backup of user files, emails and assisting users with these backup processes and recovery of backed up data in case of data loss.

  • Support in the maintenance and updating of ICPAK website.

  • Assist the ICT Team perform incident detection and response activities, and the continually improving these services across both cloud and on-premises

    systems and services.

  • Supporting the ICT Manager in the implementation of ongoing business

    improvement activity including transforming business systems, processes and

    technology into an integrated platform that meets organizational and business

    management requirements.

  • Help manage and address security risks through an effective vulnerability

    management and undertake regular security reviews and respond where

    required, providing advice on emerging security issues, threats and trends to

    provide visibility and assurance to the Manager ICT.

  • Perform any other lawful duties as may be assigned by the supervisor.

    Person Specifications:

    For appointment as the

    Assistant Manager – ICT, a person must possess the

    following qualifications:

  • Be a citizen of Kenya

  • Meet the requirements of Chapter Six of the Constitution

  • Relevant Degree in ICT such Information Technology Computer Science or

    equivalent

  • Possession of at least two professional qualifications such as CISA, CCNA, MCP, N+, Project management, CEH, ITIL etc

  • At least 5 years working experience in a busy ICT Environment

  • Knowledge of Microsoft -Office Suite, Office 365, Windows 10/11, Windows

    Server operating systems and linux

  • Ability to recognize and configure the function of network infrastructure such as routers and switches

    8. Expert user of the majority of desktop applications

    Key Attributes:

    The following key attributes will be required for the position of Assistant Manager- ICT;

  • Be a self-driven team player

  • Be of high moral character, integrity and impartiality

  • Proven high degree of professional competence, communication skills,

    fairness and good temperament

  • Be a results oriented leader

  • Ability to work under pressure

  • Strategic thinker

  • Ability to effectively multitask and handle multiple concurrent assignments and teams

  • Effective delegation skills

  • Demonstrate sound work ethics

    How to Apply

    For more information and job application details, see; ICPAK Branch Administrative Assistant – Eastern Branch Jobs in Kenya

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