Aug 20, Summit Recruitment & Search IT Support Manager Jobs in Nairobi – Kenya

aug-20,-summit-recruitment-&-search-it-support-manager-jobs-in-nairobi-–-kenya

Summit Recruitment & Search IT Support Manager Jobs in Nairobi – Kenya

Duties & Responsibilities:

  • Manage the system and server infrastructure of the company including testing & troubleshooting

  • Develop, obtain approval and report on the IT budget

  • IT security and audit compliance management including ISO27001 including anti-fraud and cyber security threat reduction and penetration tests, legal and Government compliance

  • Internal and external audit management

  • Develop, maintain and update IT plans, procedures and processes

  • Manage the IT team within the support team including the IT Helpdesk and Cyber-Security

  • Manage software releases and administration of users

  • Manage Group IT Helpdesk and Office Communications Network including PBX and ACD systems

    Adhere to, and lead compliance with all company policies and procedures

  • Assist other departments and lead and report on projects as requested by the Programme Manager

  • Projects and reporting as directed by Director IT / VP OATS

    Skills/Qualifications:

  • computer science / engineering or equivalent from a recognized university

  • Cloud Technical certifications in Microsoft 365, Mimecast or Others

  • Professional certifications in IT Security (CISSP, CCSP, CISA, CISM) is essential.

  • Requires minimum of 5 year’s technical experience in telecom industry at least 3 years in second level B/OSS technical support or equivalent, management experience essential

  • NetSuite administrator / developer (desirable)

  • Software development skills (Javascript, Java, Powershell)

  • System architecture and analysis, design and modeling skills (BPMN)

  • Database management qualifications and skills (Oracle, MS SQL, MySql)

  • Cloud infrastructure platforms (Microsoft Azure, AWS)

  • System administration (Linux, Windows)

  • Security and risk management, cyber resilience, backup and recovery, Firewalls, VPN, Data
  • Loss Prevention, IDS/IPS, Web Proxy, Mimecast and Security Threats

  • Technical experience of operations/business support systems and CRM and ERPs

  • Data protection compliance and information security management system ISO 27001, NIST, CSF

    Team leader and manager, motivator, client focused, relationship builder

  • Collaborative, achieve results through teamwork and partnerships

  • Excellent English written and verbal communication skills, passion for technology and innovation

  • Ability to work under pressure, multi-task and think creatively, mentor, coach and train others

  • Efficient time management, fast learner in a fast-paced dynamic environment

    How to Apply

    For more information and job application details, see; Summit Recruitment & Search IT Support Manager Jobs in Nairobi – Kenya

    Find jobs in Kenya. Jobs – Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya – banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily – click here!

  • Click here to post comments

    Join in and write your own page! It’s easy to do. How? Simply click here to return to 1 Best Africa Jobs.